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WGU C215 OPERATIONS MANAGEMENT -OBJECTIVE ASSESSMENT EXAM LATEST QUESTION BANK ALL 350 QUESTIONS AND CORRECT VERIFIED ANSWERS ALREADY GRADED A+.| click on ALSO AVAILABLE IN PACKAGE DEAL. You'll get more for less!" $21.99
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WGU C215 OPERATIONS MANAGEMENT -OBJECTIVE
ASSESSMENT EXAM LATEST 2024-2025 QUESTION BANK
ALL 350 QUESTIONS AND CORRECT VERIFIED ANSWERS
ALREADY GRADED A+
WGU C215 Operations Management -Objective Assessment Prep Guide & Terminologies
Combo Study Guide
QUESTION: Bottleneck - ANSWER-Longest task in the process.
QUESTION: Flexible Manufacturing System (FMS) - ANSWER-A type of automated system that
combines the flexibility of intermittent operations with the efficiency of continuous operations.
QUESTION: Output/Input Control - ANSWER-A technique for monitoring the flow of jobs
between work centers.
QUESTION: Value-Added - ANSWER-The net increase created during the transformation of
inputs into final outputs.
QUESTION: Hybrid Layouts - ANSWER-Layouts that combine characteristics of process and
product layouts.
QUESTION: Relationship Chart (REL) - ANSWER-Table that reflects opinions of managers with
regard to the importance of having any two departments close together.
QUESTION: Rectilinear Distance - ANSWER-The shortest distance between two locations using
north-south and east-west movements.
QUESTION: From-To Matrix - ANSWER-Table that gives the number of trips or units of product
moved between any pair of departments.
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QUESTION: Block Plan - ANSWER-Schematic showing the placement of resources in a facility.
Total Quality Management (TQM) Philosophy - ANSWER-1. customer focus
2. continuous improvement
3. employee empowerment
4. use of quality tools
5. product design
6. process management
7. managing supplier quality
QUESTION: Process Capability Index (Cpk) - ANSWER-Basic function of Six Sigma. Measures the
process potential and performance of processes. The higher the range of Cpk, the improved is
the ability of the process to complete its necessities. Uses both the process variability and the
process specifications to determine whether the process is "capable."
QUESTION: Six Sigma - ANSWER-A disciplined, data-driven approach and methodology for
eliminating defects (driving toward six standard deviations between the mean and the nearest
specification limit) in any process - from manufacturing to transactional and from product to
service.
QUESTION: Design Capacity - ANSWER-The theoretical maximum output of a system in a given
period under ideal conditions.
QUESTION: Effective Capacity - ANSWER-The capacity a firm expects to achieve given its current
operating constraints.
QUESTION: Location Analysis - ANSWER-proximity to customers, transportation, source of
labor, community attitude, proximity to suppliers, and many other factors.
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,Page 3 of 120
QUESTION: Line Processes - ANSWER-A type of process used to produce a large volume of a
standardized product.
QUESTION: Batch Processes - ANSWER-A type of process used to produce a small quantity of
products in groups or batches based on customer orders or specifications.
QUESTION: Project Processes - ANSWER-A type of process used to make a one-at-a-time
product exactly to customer specifications.
QUESTION: Continuous Processes - ANSWER-A type of process that operates continually to
produce a high volume of a fully standardized product.
QUESTION: Mean Observed Times - ANSWER-The average of the observation times for each of
the work elements.
QUESTION: Normal Time - ANSWER-The mean observed time multiplied by the performance
rating factor by the frequency of occurrence.
QUESTION: Standard Time - ANSWER-The length of time it should take a qualified worker using
appropriate process and tools to complete a specific job, allowing time for personal fatigue and
unavoidable delays.
QUESTION: Just-in-Time (JIT) - ANSWER-A philosophy designed to achieve high-volume
production through elimination of waste and continuous improvement. Based on a "pull"
system rather than a "push" system. The three elements are just-in-time manufacturing, total
quality management, and respect for people.
QUESTION: Kanban card - ANSWER-A card that specifies the exact quantity of product that
needs to be produced.
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QUESTION: Continuous Improvement - ANSWER-A philosophy of neverending improvement.
QUESTION: Tier One Suppliers - ANSWER-Supplies materials or services directly to the
processing facility.
QUESTION: Tier Two Suppliers - ANSWER-Directly supplies materials or services to a tier one
supplier in the supply chain.
QUESTION: Tier Three Suppliers - ANSWER-Directly supplies materials or services to a tier two
supplier in the supply chain.
QUESTION: Supply Chain Management (SCM) - ANSWER-Management of the flow of materials
from suppliers to customers in order to reduce overall cost and increase responsiveness to
customers.
QUESTION: Capacity Requirements Planning (CRP) - ANSWER-Determines the labor and
machine resources needed to fill the open and planned orders generated by the MRP.
QUESTION: Material Requirements Planning (MRP) - ANSWER-A system that uses the MRP,
inventory record data, and BOM to calculate material requirements.
QUESTION: Enterprise Resource Planning (ERP) - ANSWER-Large software programs used for
planning and coordinating all resources throughout the entire enterprise.
QUESTION: Aggregate Plans - ANSWER-Includes the budgeted levels of finished products,
inventory, backlogs, workforce size, and aggregate production rate needed to support the
marketing plan.
4
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