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HMD 101 Week 3 exam with complete solutions 2024_2025
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HMD 101 Week 3 exam with complete solutions 2024_2025
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HMD 101 Week 3 exam with completesolutions 2024/2025
Hotel Business - ANSWER-Hotel business provides accommodation or overnight
lodging. The projected revenue is expected to reach $553.8 billion by 2018. The
revenue in the United States was $199 billion in 2016. The economic recession
occurred in 2008, which lowered hotel revenues. From 2009-2016 the hotel
revenues have been increasing.
three types of travelers - ANSWER-1 leisure travelers, 2 business travelers; 3
group traveler.
Leisure travelers - ANSWER-Leisure travelers have various reasons for their
travel, including vacations, visiting friends and family, and educational travel.
They normally book their trips ahead.
Business travelers - ANSWER-Business traveler shave one mission, which is to
stay for a specific time so that they can conduct business in a specific
geographic location on specifics dates. Business travelers make up the majority
of the hotel business. They are fewer prices conscious than leisure travelers.
Group business - ANSWER-Group business occurs when more than ten people
stay at the same hotel at the same time. Hotel business works with meeting
planners, tour group and travel coordinators, conferences organizers and
exhibition promoters to book hotel rooms for groups.
Local residents can make up the majority of guests staying at the hotel. Extended
stay hotels was created for customers who want a room for seven or more
consecutive days. - ANSWER-The famous capsule hotels of Tokyo, which was
developed for the salary man who worked late.
, Hotel Terminology - ANSWER-hotels can be described with regard to room count,
geographic location, average daily rate, chain scale and many other descriptors.
All hotel properties no matter what provide overnight lodging on a temporary
basis.
Business class hotel - ANSWER-A business class hotel serves the business
traveler who needs a hotel room for a relatively short stay, from one to three
nights. Time is a limits resource for the business traveler. Check in, check out
room service and restaurants must be efficient at all times. Wifi must be strong at
all times high capacity broadband wifi. Quick turn on laundry and dry cleaning
are required for a business traveler. It's the most demanding market sector of all
of the hotels. They typical purchase more and pay a higher price for hotel rooms
than any other sector. Repeat guests who are business travelers drive high
revenues for hotels.
Leisure Class - ANSWER-The leisure traveler can be accommodated as well when
the level of service for business travelers has been obtained. All-suite Hotels:
Suite has one or more separate bedrooms and a separate living room. Floor
space is larger than a hotel room. This premium type of room means hotels can
charge large prices then traditional hotel room. Earliest hotel chain to adopt this
conceit was Embassy Suites as well as Homewood Suites. Leisure travels with
families are attracted to all suite hotels. Businessmen can conduct business with
a bedroom that is separated from the living area. Hotel designers have adapted
the traditional all suite product.
Extended stay hotels - ANSWER-Extended stay hotels are designed for hotel
room stays of much longer stays typically more than 3 days. Goal is for a guest to
stay 7 days or more, 50 % of their guests. They have full kitchens with full size
refrigerators stoves ovens act. Self-service laundry is available. A comp food
breakfast buffet and a comp food light dinner is the typical amenity. Residence
Inn by Marriot is an example of a successful extended stay hotel that comes up
with innovative solutions such as the guest leaving a grocery list of items at the
front desk. The hotel sends an employee to local stores to purchase the items on
the list. The hotel makes them deliver the food to the guest room and will even fill
the fridge and freezer with the items. The guest is only charged the amount on the
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