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BA 342 Exam 1 questions with correct answers 100%
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BA 342 Exam 1 questions with correct answers 100%
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BA 342 Exam 1Responsibility (and responsible leadership) - correct answer ✔✔What is the Big Theme in BA 342?
ethical issues in business, sustainability, diversity and inclusion, corporate social responsibility - correct
answer ✔✔What are the Four Competencies (Big Topics - leadership components) for this Ethics class?
integrity, intelligence, energy - correct answer ✔✔"In looking for people to hire you look for three
qualities:
--- if they don’t have the first the first other two will kill you"
- Warren Buffet
smeal strategic plan - correct answer ✔✔1. Integrity
2. Diversity
3. Service
4. Sustainability
BA 342 Topics
1. Integrity
2. Diversity
3. Social Responsibility
4. Sustainability
Wells Fargo - correct answer ✔✔opened up fake accounts in its retail bank
-- managers put in high pressure sales culture (cross selling: offer customer multiple products)
-- created more incentives to sell more accounts/ or we will fire you if you don't meet our quotas
,nobody initially in leadership lost their jobs
- fake accounts (3.5 million+)
- car insurance fraud (800,000 cars - $1 billion penalty
- 401K fee scandal
- wealth management scandal
- mortgage fraud payout ($2 billion)
- frozen asset growth by Fed
- bottom line impact
- unfair foreign exchange practices
- $575 million charge all 50 states
Reputational risk; Trust = Value
Number of employees: 232,000 (most people are trying integrity - some are not)
2018-2020
- financial fines of $2.7 bn
- shareholder lawsuit of $393 million
CEO also didnt sign code of conduct
Volkswagen - correct answer ✔✔Dieselgate scandal: example of corporate repsonsibility
- WVU engineering students tested Volkswagen TDI car emissions
- They then drove cars to California Air Resources Board in Sacramento, CA
- Clean Diesel technology was not true - VW set up technology to recognize when car was being tested
but then revert to regular way once off test -- 40 times more than federal regulations
,Total fines: $35 bn and rising (nations, class actions, shareholders, environmental groups, regions/states)
Number of employees: 670,000
license plate readers (LAPR) - correct answer ✔✔Law enforcement system that captures license plates &
personal data (maker: Vigilant Solutions
Velucia County, FL has the most readers -- crime was down to a 14-yr low
- Benefits: solves crimes
- *Side Effects*: compromises personal privacy (99.5% of all read plates have no problems, the other
0.45% are very simple matters/little things, maybe 0.01% is a threatening criminal)
--- massive amounts of data held in a database for 3 years (should you keep the data this long?)
--- can be shared with thousands of agencies (EFF); not just law enforcement
--- ex: Ron Jon drives by this Dunkin Donuts everyday ---does he want this to be in his profile?
true - correct answer ✔✔There aren't consistent laws in states for license plate readers
(ex: Father's car was scanned 100 times -- you can profile anyone)
(ex: Britain is planning to deploy LARPs to monitor where people are driving during COVID-19)
connected car - correct answer ✔✔upwards of 100 different sensors on new car
sensors work hard to analyze new car data
McKinsey: fully connected car by 2030, $750 bn to $1.00 tn of revenue will be generated
, by 2030 - every single car will be fully connected
"Are the car companies going to sell the user data to other businesses?" (could it make things more safe,
or does it invade your privacy)
Number of cars - correct answer ✔✔United States = 287.3 MM
Global - 1.40 bn
(as of 2020)
Responsible Leadership
- Trust = Value (car/tech world: what is the appropriate use of data)
personal, corporate - correct answer ✔✔We always think of responsibility as either ______ or ________
license to operate - correct answer ✔✔Responsible companies think about all of their STAKEHOLDERS:
we need to meet the needs in a responsible way, and if we do, we obtain a license to operate:
Intangibles: 53% of total value of fortune 500 (or about $24.27 tn (Coke 96% of Value)
Consumers: 85% reputation & responsibility key (competitiveness & market positioning)
Risk Management: government, NGO's, legal
Employees: 3 of 5 want to work for a values company
Investors: 86% institutional investors want to invest in responsible companies
Operations: innovation, energy wast, water
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