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BA 342 EXAM 2 Review question with correct answers
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BA 342 EXAM 2 Review question with correct answers
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BA 342 EXAM 2 ReviewWhat is the percentage breakdown of companies who use "Sustainability" as their main umbrella of
responsibility vs. "Corporate Social Responsibility"? - correct answer ✔✔Largest % of companies
(50%ish) = Sustainability
25% use CSR
others use corporate citizenship
Who are the Big 5 Stakeholders? - correct answer ✔✔Community
Government
Employees
Consumers
Owners
What are the three skills you need to have for a top job? - correct answer ✔✔1. can you manage
resources
2. can you manage people
3. social responsibility/philanthropy
Define responsibility. - correct answer ✔✔The ability or authority to act or decide on one's own without
supervision
Define responsible leadership. - correct answer ✔✔Making business decisions that take into account
stakeholders such as workers, clients, suppliers, the environment, the community, and future
generations.
What happened with Wal-Mart in relation to Hurricane Katrina? - correct answer ✔✔When the
hurricane hit, Wal-Mart gave $20 million immediately to the relief fund and ultimately spent $50 million
providing supplies to the victims
,In regards to the Walmart case, what two CSR campaigns did it enact in the late 1900s? - correct answer
✔✔"Buy American" Plan and the "Environmental Awareness" campaign
True or False? The government saved New Orleans. - correct answer ✔✔False. The business community
did
What are the pros of Walmart? - correct answer ✔✔-Hurricane Katrina efforts
-value price
-convenience
-reusable bag program
-can park car overnight
-using leverage for good
-allow fundraising
-employment opportunity
-wage increases
-toy drive
-broad diversity of goods
-diverse hiring
What are the Cons of Walmart? - correct answer ✔✔-in press for not treating employees properly (not
good benefits)
-killing small businesses
-bad customer service
-pressuring suppliers to cut costs annually
-developing green areas into pavement
-consumerism--buy more stuff
-closed culture
-workforce issues (wages, overtime, gender)
-legal issues (63 class actions settled)-most sued company in world
, -bribery scandal in Mexico in 2012
What are the Individual Citizenship characteristics? - correct answer ✔✔-responsible financially
-willing to help others
-reliable
-ethical
-not being annoying
-follow the law
-pay taxes
-Golden Rule
-staying informed
-voting
-reporting problems
-honesty
-respect other's property
-care for the environment
-make a difference
-responsible
-be productive
What are the three parts of CSR citizenship? - correct answer ✔✔1. Corporate social responsibility
(obligation and accountability)
2. Corporate social responsiveness (action and activity)
3. Corporate social performance (outcomes and results)
What is a license to operate? - correct answer ✔✔A social contract that says that businesses need to act
responsibly to keep their license to do business in a certain area
What are the Big 6 Business Reasons for Embracing CSR? - correct answer ✔✔1. Innovation
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