SALESFORCE USER EXPERIENCE DESINER EXAM
2024-2025/SALESFORCE UX DESIGNER
CERTIFICATION ACTUAL EXAM 200 QUESTIONS
AND CORRECT ANSWERS|AGRADE
Terms in this set (143)
,When you're in the D
discovery phase, what
should you think about
when shaping your
discovery questions?
A. Participant compensation
is significant and you
interview people only
outside of their work hours
B. You should always recruit
the widest range of people
for your study (even if
they're entirely unrelated to
the focus of the problem
you're researching).
C. Each of your
stakeholders' desired
outcomes, so that you can
align your findings to them
as closely as possible
D. The aim and scope of
your study, what you're
exploring , and which
people you plan to
interview
,Which is the best research B
method to help understand
what people do?
A. Attitudinal
B. Behavioral
C. Quantitative
D. Qualitative
Cloud Kicks is adding a new C. Card Sorting
product line and asks its UX
designer to conduct
research to learn how its
customers organize
products and services.
Which research method
should be used?
A. Web analytics
B. A/B Testing
C. Card sorting
D. Eye tracking testing
Card sorting is a UX research technique in which users
What is Card Sorting?
organize topics into groups.
, Which is an important C.
principle of the Salesforce
personas?
A. They are tied to the users'
titles and roles
B. They focus on users'
demographic
characteristics
C. They are based on users'
goals, behaviors, and
motivations.
D. They are based only on
the things users do in the
Salesforce platform, rather
than on all of their job
responsibilities.
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