WGU C715 Organizational Behavior
Practice Exam | Questions and Answers
| Rated and Graded A+ | Latest 2024
Which of the following is true with regard to leadership?
a) It maximizes the importance of lateral and upward influence patterns.
b) It eliminates the requirement of goal compatibility.
c) It stimulates research in the area of tactics of influence.
d) It focuses on downward influence on followers.
d) It focuses on downward influence on followers.
Dependence would be low when ________.
a) the goods have very few suppliers
b) the goods have low accessibility
c) the goods in question are scarce
d) the goods have substitutes
d) the goods have substitutes
Reactive and protective behaviors designed to avoid action, blame, or
change are termed ________.
a) defensive behaviors
b) submissive behaviors
c) impression management behaviors
d) proactive behaviors
a) defensive behaviors
,Treating co-workers with respect, making constructive suggestions, and
saying positive things about the workplace are a part of the ________
behavior that constitutes performance at work.
A) citizenship
B) counterproductivity
C) social loafing
D) task performance
A) citizenship
Performance evaluations are used to ________.
A) improve group cohesiveness
B) define departmental structure
C) help management make HR decisions
D) identify how jobs are completed
C) help management make HR decisions
Which of the following is the least predictive set of criteria used to evaluate
employees?
A) traits
B) task outcomes
C) behaviors
D) personality
A) traits
The approach to evaluation that uses feedback from those who have daily
contact with an employee (everyone from mailroom personnel to customers
, to bosses to peers) is termed ________.
a) critical incidents
b) 360-degree evaluation
c) multi-person comparisons
d) downward evaluation
b) 360-degree evaluation
The concept of ________ can be applied to appraisals to increase the
perception that employees are treated fairly.
a) selective evaluation
b) due process
c) multiple raters
d) selective retention
b) due process
Which of the following does the heredity approach state?
a) An individual's personality is determined by the social background one is
brought up in.
b) An individual's personality is determined by molecular structure of the
genes.
c) An individual's personality is influenced by the economic settings one is
surrounded by.
d) A person's personality traits are created by the company one keeps i.e.,
friends and family.
b) An individual's personality is determined by molecular structure of the
genes.
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