SDSU - MIS 180 EXAM 1(ACTUAL2024-2025)
QUESTION AND ANSWERS.
What are critical success factors (CSFs)? - Answers>>>the
crucial steps companies perform to achieve their goals and
objectives and implement their strategies
- create high-quality products
- retain competitive advantages
- reduce product costs
- increase customer satisfaction
- hire and retain the best business professionals
As-Is process models - Answers>>>represent the current state
of the operation that has been mapped, without any specific
improvements or changes to existing processes
To-Be process models - Answers>>>show the results of
applying change improvement opportunities to the current
(As-Is) process model
Workflow - Answers>>>Includes the tasks, activities, and
responsibilities required to execute each step in a business
process
Business process improvement - Answers>>>Attempts to
understand and measure the current process and make
performance improvements accordingly
, SDSU - MIS 180 EXAM 1(ACTUAL2024-2025)
QUESTION AND ANSWERS.
automation - Answers>>>The process of computerizing
manual tasks to improve operational business processes
steamlining - Answers>>>Improves business process
efficiencies by simplifying or eliminating unnecessary steps
bottlenecks - Answers>>>Occur when resources reach full
capacity and cannot handle any additional demands
redundancy - Answers>>>Occurs when a task or activity is
unnecessarily repeated
Business process reengineering (BPR) - Answers>>>Analysis
and redesign of workflow within and between enterprises
Business process management (BPM) - Answers>>>Focuses
on evaluating and improving processes that include both
person-to-person workflow and system-to-system
communications
Digital Darwinism - Answers>>>Implies that organizations
which cannot adapt to the new demands placed on them for
surviving in the information age are doomed to extinction
, SDSU - MIS 180 EXAM 1(ACTUAL2024-2025)
QUESTION AND ANSWERS.
Disruptive technology - Answers>>>a new product that alters
the marketplace replacing the need for previous technologies
Sustaining technology - Answers>>>Produces an improved
product customers are eager to buy
Ecommerce - Answers>>>Buying and selling of goods and
services over the Internet
Ebusiness - Answers>>>Includes ecommerce along with all
activities related to internal and external business operations
mass customization - Answers>>>The ability of an
organization to tailor its products or services to the customers'
specifications
personalization - Answers>>>Occurs when a company knows
enough about a customer's likes and dislikes that it can
fashion offers more likely to appeal to that person
intermediary - Answers>>>Agents, software, or businesses
that provide a trading infrastructure to bring buyers and sellers
together
- Disintermediation
- Reintermediation
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