BMGT 3310 Exam 2 | Questions and Answers (Complete Solutions)
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Course
BMGT 3310
Institution
BMGT 3310
BMGT 3310 Exam 2 | Questions and Answers (Complete Solutions) Edgar, the production manager at a textile factory, has noticed a decline in the production capacity of the factory. He wants to understand the reason behind this trend and make a decision on how to resolve the issue. In the context of...
Edgar, the production manager at a textile factory, has noticed a decline in the
production capacity of the factory. He wants to understand the reason behind this trend
and make a decision on how to resolve the issue. In the context of rational decision
making, which of the following is the first step that Edgar should ideally take?
a.
Identifying and defining the problem
b.
Computing the optimal decision
c.
Generating alternative courses of action
d.
Identifying decision criteria
In the context of operational plans, which of the following is a difference between single-
use plans and standing plans?
a.
Single-use plans cover unique, one-time-only events, whereas standing plans handle
frequently recurring events.
b.
Single-use plans use quantitative planning, whereas standing plans use qualitative
planning.
c.
Single-use plans include policies and procedures, whereas standing plans include rules
and regulations.
d.
Single-use plans are operational plans, whereas standing plans are tactical plans.
The chief financial officer of Benjampt, a manufacturing company, disagrees with the
rest of the senior managers about the renewal of the company's manufacturing license.
They have conflicting interests because of their different career experiences. However,
they are willing to weigh their opinions and arrive at the best possible solution. In this
scenario, the conflict among the senior members best exemplifies _____.
a.
a-type conflict
b.
affective conflict
c.
c-type conflict
d.
channel conflict
,The marketing managers of Point Inc. are having a conflict over how they can improve
the marketing strategies of their company. The managers are disagreeing on the views
presented by each other based on their experiences and knowledge. In this scenario,
the managers are engaging in _____.
a.
a-type conflict
b.
a personal conflict
c.
c-type conflict
d.
channel conflict
Lee, the chief financial officer of a bank, prepares a plan with a detailed estimate of the
company's fixed long-term expenditures. This plan will be presented at the Annual
General Meeting every year. In this scenario, Lee has most likely prepared a _____.
a.
impromptu plan
b.
standing plan
c.
tactical plan
d.
single-use plan
The managers of Danestump, a hardware manufacturing company, are expected to
follow standing plans before approving long leaves applied by their subordinates. The
standing plans detail the specific steps to be followed when approving such leaves.
Given this information, the standing plans in this scenario can be referred to as _____.
a.
Artifacts
b.
Heuristics
c.
Prototypes
d.
Procedures
Plastbolt, a company that manufactures and supplies plastic bottles, wants to acquire a
smaller company. It plans to invest in two smaller plastic manufacturing companies and
buy the one that it finds yields better returns. In this scenario, Plastbolt is most likely
using _____.
a.
reverse planning
b.
options-based planning
,c.
time-based planning
d.
rigid planning
Jim is the operations manager of a car manufacturing company in the United States. He
wants to set up production plants in three other countries by the end of the current year.
After he has set this goal, which of the following is the next step he should ideally take
in order to achieve this goal?
a.
Determine the profits the production plants will make
b.
Track progress toward goal achievement
c.
Develop commitment to the goal
d.
Reward hard working employees for their work
The senior accountants at Spicedam have a disagreement with each other about the
calculation of the company's annual budget because of their different industry
experiences. However, they are willing to have a rational discussion and arrive at the
optimal solution. In this scenario, the conflict among the senior accountants at
Spicedam best exemplifies _____.
a.
a-type conflict
b.
affective conflict
c.
c-type conflict
d.
channel conflict
Sarah, the cofounder of a start-up company that sells sports goods, prepares a purpose
statement for the company. In the purpose statement, she clarifies how the company
will deal with its competitors and provide services to its customers. In this scenario,
Sarah has most likely contributed to developing the company's _____.
a.
strategic plan
b.
single-use plan
c.
tactical plan
d.
operational plan
, Jimmy is the sales manager of, Packaday, a packaging and shipping company. He has
created a plan that will increase Packaday's customer base by 2.5 percent in the next
two months. In this scenario, Jimmy has set a _____.
a.
recurrent goal
b.
passive goal
c.
visionary goal
d.
proximal goal
During a discussion about the budget for a project, the discussion gets personal
between two managers of Trion LLC. They digress from the topic and start venting their
anger on each other. In this scenario, the managers have _____.
a.
an ethical conflict
b.
a-type conflict
c.
c-type conflict
d.
an intellectual conflict
Omega Corp. has a goal of increasing its production and reducing its overhead costs.
To achieve this goal, the company has developed four alternate action plans. Its idea is
to monitor how these plans work and then invest more in the plan that shows maximum
results. This type of planning that allows for flexibility is known as _____.
a.
reverse planning
b.
options-based planning
c.
time-based planning
d.
traditional planning
Claire is a manager at an information technology (IT) firm. She notices a consistent drop
in the productivity of her employees. She is not able to find the reason behind this drop.
In the context of rational decision making, which of the following steps should Claire
take first?
a.
Computing the optimal decision
b.
Defining the problem
c.
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