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MB-280 Microsoft Dynamics 365 Customer Experience Analyst- Updated Exam Readiness Guide 2024. $14.49   Add to cart

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MB-280 Microsoft Dynamics 365 Customer Experience Analyst- Updated Exam Readiness Guide 2024.

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  • Course
  • Micsrosoft dynamics
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  • Micsrosoft Dynamics

MB-280 Microsoft Dynamics 365 Customer Experience Analyst- Updated Exam Readiness Guide 2024.MB-280 Microsoft Dynamics 365 Customer Experience Analyst- Updated Exam Readiness Guide 2024.MB-280 Microsoft Dynamics 365 Customer Experience Analyst- Updated Exam Readiness Guide 2024.

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  • October 1, 2024
  • 17
  • 2024/2025
  • Exam (elaborations)
  • Unknown
  • Micsrosoft dynamics
  • Micsrosoft dynamics
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testbank11
MB-280



Microsoft Dynamics 365 Customer
Experience Analyst




EXAM READINESS GUIDE
Q&S




©2024/2025

,1. What functionality does the Dynamics 365 App for
Outlook primarily provide?
- A) Access to financial reports
- B) Integration of Dynamics 365 with Outlook for
managing customer relationships
- C) Video conferencing capabilities
- D) Email encryption services
Correct Answer: B

2. Which of the following is a prerequisite for using the
Dynamics 365 App for Outlook?
- A) Outlook Express
- B) Dynamics 365 Online subscription
- C) Microsoft Teams installation
- D) SharePoint access
Correct Answer: B

3. What is the maximum number of records that can be
displayed in the Dynamics 365 App for Outlook at one time?
- A) 50
- B) 100
- C) 250
- D) 500
Correct Answer: A

4. When working with Dynamics 365 App for Outlook,
which Outlook view can you not use for accessing CRM
data?
- A) Inbox
- B) Calendar
- C) Tasks
©2024/2025

, - D) Notes
Correct Answer: D

5. In Dynamics 365 for Outlook, how can you track an
email to a specific account?
- A) By selecting the email and using the "Track" button
- B) By forwarding the email to a Dynamics 365 email
address
- C) By attaching it manually to the account record
- D) By using a third-party application
Correct Answer: A

6. Which of the following entities cannot be tracked using
the Dynamics 365 App for Outlook?
- A) Email
- B) Appointments
- C) Contacts
- D) Opportunities
Correct Answer: D

7. To enable tracking of emails and appointments in
Dynamics 365, which Outlook feature needs to be
configured?
- A) Add-ins
- B) Rules
- C) Data files
- D) Signatures
Correct Answer: A

8. What is the purpose of the 'Set Regarding' feature in the
Dynamics 365 App for Outlook?
- A) To archive emails
- B) To link an email to a specific record in Dynamics 365
©2024/2025

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