Test Bank for SELL, 7th Edition by Ingram, LaForge, ISBN: 9780357901380, All 10 Chapters Covered, Verified Latest Edition
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ISBN: 9780357901380 - SELL, 7th Edition by Ingram
Institution
ISBN: 9780357901380 - SELL, 7th Edition By Ingram
Test Bank for SELL, 7th Edition by Ingram, LaForge, ISBN: 9780357901380, All 10 Chapters Covered, Verified Latest Edition Test Bank for SELL, 7th Edition by Ingram, LaForge, ISBN: 9780357901380, All 10 Chapters Covered, Verified Latest Edition Test bank and solution manual pdf free download Test ba...
Indicateuwhetherutheustatementuisutrueuorufalse.
1. Alluorder-gettersuareualsoupioneersuanduallupioneersuareualsouorder-getters.
a. True
b. False
2. Theuthreeuphasesuofutheusalesuprocessuareuinitiating,udeveloping,uanduen
hancingucustomerurelationships.
a. True
b. False
3. AsuausalespersonuatuSolari,uMichiuisuexpectedutouidentifyucustomersubu
tuisunoturesponsibleuforugeneratingurevenue.
a. True
b. False
4. Order-takersuareunotutoouinvolveduinucreativeuselling.
a. True
b. False
5. Inutheubusiness-to-
businessusector,ubuyersuareuincreasinglyusharingutheiruopinions,uidentifyinguproblems,u
anduaskinguforuvendorurecommendationsuviauTwitteruanduLinkedIn.
a. True
b. False
6. Asusalespeopleuserveutheirucustomers,utheyusimultaneouslyuserveutheiruemployersu
and
society.
a. True
A+ Pageu1
,CreateduBy:uAuSoluti
on
b. False
A+ Pageu2
,CreateduBy:uAuSoluti
on
7. Theuindependenceuofuactionutraditionallyuenjoyedubyusalespeopleuisufreque
ntlyuaubyproductuofudecentralizedusalesuoperationsuinuwhichusalespeopleuliveuanduwo
rkuawayufromuheadquarters.
a. True
b. False
8. Unlikeuneedusatisfactionuselling,ustimulusuresponseusellingufocusesuonucustomers
uratheruthanuonusalespeople.
a. True
b. False
9. Inuaufluctuatingueconomy,usalespeopleumakeuinvaluableucontributionsubyuassist
inguinurecoveryucyclesuandubyuhelpingutousustainuperiodsuofurelativeuprosperity.
a. True
b. False
10. Consumersuwhouareulikelyutoubeuearlyuadoptersuofuanuinnovationuoften
urelyuonusalespeopleuasuautertiaryusourceuofuinformation.
a. True
b. False
11. Salespeopleuareuconcerneduonlyuwithusalesurevenueuandunotuwithuoveralluprofita
bility.
a. True
b. False
12. Inurecentuyears,umarketinguandusalesupersonneluhaveubeenuinustrongudemanduf
oruupperumanagementupositions.
a. True
b. False
13. Inutheuproblem-
solvinguapproachutouselling,ucompetitors'uofferingsuareuneveruincludeduasualternativesuinuau
customer'supurchaseudecision.
a. True
b. False
A+ Pageu3
, CreateduBy:uAuSoluti
on
14. Salesudoesunotumeetutheucriterionuofumakinguausignificantucontributionutousociet
y.
A+ Pageu4
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