UHC Ethics and Compliance Exam |
Practice Questions and Verified Answers
| Rated A+ | Latest 2024/2025
Dennis, a consumer, is currently enrolled in Original Medicare
plus a Medicare Supplement Plan. His current plan is suitable for
his medical needs, but he would like to add prescription drug
coverage only. Since Dennis wants to keep his current coverage,
which option is available to Dennis (assuming he is in a valid
election period)?
- Correct Answer - Dennis should stay enrolled in Original
Medicare and his Medicare Supplement Plan and enroll in a
stand-alone PDP.
In what product should agents enroll consumers?
- Correct Answer - A product that is suitable for the consumer's
needs, goals and financial resources
,To avoid confusing or misleading a consumer, what type of
information must the agent provide when presenting a plan?
(Select 3)
- Correct Answer - Accurate
Complete
Factual
Annual Election Period (AEP) is a time when. . .
- Correct Answer - Consumers can elect to switch to a different
plan or join a Medicare Advantage plan or Prescription Drug Plan.
Cynthia is turning 65 on July 5. Her Medicare Part A and Part B
will be effective on July 1. Using her Initial Election Period (IEP),
when can she submit an application for a Medicare Advantage or
Prescription Drug plan?
- Correct Answer - April 1 through October 31
Mrs. Violet asks agent Bob where she can find the Star Rating for
the plan he has been presenting. Which statement is correct?
- Correct Answer - Mrs. Violet can access the Star Rating for a
plan on Medicare.gov or in the Enrollment Guide.
, In which of the following situations can telephonic contact be
made with a Medicare eligible consumer?
- Correct Answer - When the consumer consented to be
contacted for Sales Activities and the permission has not yet
expired
Before starting an enrollment, what benefit information are agents
required to provide to the consumer?
- Correct Answer - The agent must accurately and completely
disclose any benefits discussed
While using LEAN to complete an enrollment application with a
consumer, Agent Jeff learns the consumer does not have an
email address. What should Jeff do?
- Correct Answer - Leave the field requesting applicant email
address blank
Jane, an agent, is speaking to Albert about a Prescription Drug
plan. Albert seems confused and is struggling to understand the
information Jane is explaining. Which option should Jane
consider? - Correct Answer - Jane should ask Albert if someone,
such as an Authorized Legal Representative, helps him make
health care or insurance-related decisions and should be present.
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