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Pro Serve AGLC Questions And Answers Latest Updates 2024/2025
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Pro Serve AGLC Questions And Answers Latest Updates 2024/2025
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Pro Serve AGLC Questions And AnswersLatest Updates 2024/2025
licensed premises ANS✔✔ owners responsible for directly managing a
licensed premise, their managers and supervisors
public resale ANS✔✔ commercial and community special event licensee
managers and supervisors
security ANS✔✔ security company owners, managers, and supervisors who
work for licensee or have contact to provide security for licensee
liquor sale ANS✔✔ liquor store retailers or third party agents acting on their
behalf and drink ticket sellers.
liquor service ANS✔✔ bartenders, servers, gresters, hosts, drivers, operators,
attendants.
liquor manufacturing staff and production ANS✔✔ staff emplyed at facilities
that manufactor liquor.
primary service providers ANS✔✔ work in positions that are connected with
liquor service, sales, or delivery. the have direct contact with costumers
secondary service providers ANS✔✔ Do not sell or serve liquor themselves,
but they do work where liquor is sold or served. They usually do not have
direct contact with customers or guests.
2024
, duty of care ANS✔✔ you have an obligation to ensure liquor is sold, served or
delivered in safe and responsible ways. You must make sure that no one is
hurt because of the way you've done your job.
Duty of care ANS✔✔ When following laws and policies to do business or have
an event.
When licensee staff report a problem with someone who may be intoxicated
by liquor or a drug.
To help staff or volunteers to slow liquor service as needed, and to stop or
refuse liquor service to people who appear intoxicated.
To help staff or volunteers respond to situations caused by customers'
problem behavior or guests who may be intoxicated.
To step in with a customer or guest who appears intoxicated but insists on
driving.
Training staff to make sure that liquor is not sold, served or given to minors.
Duty of care for workers ANS✔✔ A customer or guest appears intoxicated
when entering your place of work or the special event you're volunteering at.
You have to stop or refuse liquor service to a customer or guest.
A customer who appears intoxicated leaves your place of work or special
event.
A guest who appears intoxicated tries to buy liquor or asks another guest to
buy or order liquor after service was stopped.
When a young-looking guest asks for a drink or drink ticket, tries to buy
liquor, or accepts delivery of liquor for someone else.
When you need to ask a customer who may be intoxicated to leave your
event or place of work.
You can exercise duty of care to your customers by: ANS✔✔ preventing them
from getting intoxicated and
2024
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