Exam (elaborations)

MEDCERTS PRACTICE TEST Questions With Verified Answers.

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MEDCERTS

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MEDCERTS

MEDCERTS PRACTICE TEST Questions With Verified Answers. Which of the following items should a medical administrative assistant forward to a provider who is away from the office? - answerUrgent mail A medical administrative assistant is preparing to mail a medical device to a patient. Which of ...

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Uploaded on October 1, 2024
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medcerts practice test questions with verified ans

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MEDCERTS PRACTICE TEST Questions
With Verified Answers.

Which of the following items should a medical administrative assistant forward to a provider

who is away from the office? - answer✔Urgent mail

A medical administrative assistant is preparing to mail a medical device to a patient. Which of

the following types of extra services should the assistant use to ensure the package has protection

against loss or damage of up to $5,000? - answer✔Insured mail

Which of the following tasks should a medical administrative assistant perform? -

answer✔Complete an inventory list of office supplies.

A medical administrative assistant is creating an appointment for a patient. Which of the

following actions should the assistant take first? - answer✔Confirm the patient or caller's

identity.

A medical administrative assistant discovers two charts that they suspect are for the same patient.

Which of the following are two identifiers the assistant should check to ensure the two charts are

for the same patient? - answer✔Patient's last name and date of birth

Which of the following is the process of determining how long specific account balances have

been outstanding? - answer✔Account aging

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A medical administrative assistant is interacting with a patient who is uncooperative and is

displaying emotional distress due to an extended wait time to see the provider. Which of the

following actions should the assistant take? - answer✔Express empathy to the patient.

Which of the following types of consent should a medical administrative assistant rely upon

when a patient cannot speak for themselves due to a medical emergency? - answer✔Implied

Which of the following involves groups of health care providers working in collaboration to

provide high quality patient care to Medicare recipients? - answer✔Accountable Care

Organization (ACO)

A third-party payer is requesting documentation to support billed services. Which of the

following is the appropriate document the medical administrative assistant should forward to the

third-party payer? - answer✔progress notes

A medical administrative assistant is verifying a patient's insurance coverage. After making a

photocopy of the patient's insurance card, which of the following actions should the assistant

take next? - answer✔Add the date to the photocopy of the card

Which of the following is the part of the endocrine system that produces melatonin and regulates

sleep patterns? - answer✔Pineal gland

Which of the following establishes the units used to determine Medicare fee schedules based on

overhead expenses, amount of work involved, and cost of malpractice insurance? -

answer✔Resource-based relative value scale (RBRVS)

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Which of the following actions should a medical administrative assistant take when processing

critical mail for a provider who is out on vacation? - answer✔Consult with an on-call provider

about the mail

A medical administrative assistant should identify that which of the following ensures security of

patient medical records? - answer✔Providing each staff member with their own individual login

and password to access the records

A medical administrative assistant is checking in several patients who showed up at the same

time and are frustrated due to the extended wait period. Which of the following actions should

the assistant take first to manage the frustrated patients? - answer✔Greet each patient with a

smile.

A medical administrative assistant should recognize that which of the following abbreviations is

correct according to The Joint Commission's "Do Not Use" list? - answer✔PO

Which of the following medical terms defines painful movement of the body or a body part? -

answer✔Dyskinesia

Which of the following might a practice manager use to promote engagement for a team of

medical administrative assistants? - answer✔Staff training

Which of the following actions should a medical administrative assistant take to reduce the

number of no-show appointments? - answer✔Call patients 1 to 2 days before their scheduled

appointment.

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