NURS3514 Final Exam Notes Questions
With Complete Solutions
4 elements of transformational leadership Correct Answer -
idealised influence
-inspirational motivation
-intellectual stimulation
-individualized consideration
5 main elements of emotional intelligence Correct Answer
1.self-awareness
2.self-regulation
3.motivation
4.empathy
5.social skills
5 styles of personal conflict: accommodation (or smoothing)
Correct Answer -giving into others to maintain peace
-taken advantage of
-teddy bear
5 styles of personal conflict: avoidance (or withdrawal) Correct
Answer -distancing from conflict
-turtle
5 styles of personal conflict: collaboration (cooperative
problem-solving) Correct Answer -work cooperatively to
address conflict
-owl
,5 styles of personal conflict: competition Correct Answer -
dominating the other
-shark
5 styles of personal conflict: compromise Correct Answer -
win-win or lose-lose
-create intermediate solutions
-fox
access to information Correct Answer -having knowledge of
organizational decisions, policies and goals
-technical knowledge and expertise required to be effective
within the broader context of the organization
-provides a sense of purpose and meaning for employees
-enhances their ability to make decision that contribute to
organizational goals
access to resources Correct Answer ability of individuals to
access the materials, money, supplies, time and equipment
required to accomplish organizational goals
access to supports Correct Answer -includes feedback
-guidance received from superiors, peers and subordinates as
well as emotional support, helpful advice or hands-on assistance
others can provide
accommodation Correct Answer -win-lose solution
-one person allows the other to get what they want
, activists followership Correct Answer feel strongly about
leader and act accordingly; eager, energized, engaged and
heavily invested; work hard to support or undermine leader
addressing conflict: accomodation Correct Answer -win-lose
solution
-one person allows the other to get what they want
addressing conflict: avoidance Correct Answer -lose-lose
solution
-choose to not deal with the conflict
-no solution occurs
addressing conflict: collaboration Correct Answer -win-win
solution
-look at needs of each person
-finding a solution that both will like
addressing conflict: competition Correct Answer -win-lose
situation
-stronger party winds
-high assertiveness, low in cooperation
addressing conflict: compromise Correct Answer -lose-lose
solution
-each person gets something they wanted
-not ideal for both parties
arts-based approaches Correct Answer -facilitates multiple
ways of knowing
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