NURS 310 Health and Illness Exam 1 Questions With Verified Answers.
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Course
NURS 310
Institution
NURS 310
NURS 310 Health and Illness Exam 1
Questions With Verified Answers.
The nurse is admitting a client who reports chest pains. The nurse noticed that the client is very
anxious and worried. The nurse tells the client "not to worry" and that "it is going to be okay."
Which barrier to communication...
NURS 310 Health and Illness Exam 1
Questions With Verified Answers.
The nurse is admitting a client who reports chest pains. The nurse noticed that the client is very
anxious and worried. The nurse tells the client "not to worry" and that "it is going to be okay."
Which barrier to communication is the nurse using?
A. Changing topics and subjects
B. Giving unwarranted reassurance
C. Giving common advice
D. Agreeing and disagreeing - answer✔B. Giving unwarranted reassurance
Which of the following barriers to communication involves asking a client for information
chiefly out of curiosity rather than with the intent to assist the client?
A. Challenging
B. Probing
C. Testing
D. Rejecting - answer✔B. Probing
The nurse is preparing to teach a client who speaks limited English. Which should the nurse do
to convey the information to the client? (Select the 3 answers that apply.)
A. Use written illustrations in the clients first language and in English.
B. Use appropriate layman's terminology.
C. Have the client search the internet.
D. Use an interpreter.
E. Speak louder and use hand gestures. - answer✔A. Use written illustrations in the clients first
language and in English.
B. Use appropriate layman's terminology.
D. Use an interpreter.
The nurse is caring for an older adult client in a long-term care facility. Which behavior by the
nurse best conveys physical attending when communicating with this client?
A. Facilitating and taking action when needed.
B. Maintaining a distance of 25 feet separation when speaking with the client.
C. Leaning toward the client during conversation.
D. Being concrete and inflexible about actions that need to be taken during client care. -
answer✔C. Leaning toward the client during conversation.
A nurse mentor is teaching a group of students about therapeutic touch. In which situation is it
appropriate to use therapeutic touch as a means of communication?
A. When a client's family member is making inappropriate comments to the nurse
B. When an upset spouse is alone, and the client has just expired
C. When speaking to a client with a history of physical abuse
D. When a young male client asks a young student nurse for a hug - answer✔B. When an upset
spouse is alone, and the client has just expired
A student nurse is working with a client who is admitted to a medical-surgical unit. The student
nurse is establishing a therapeutic relationship with the client by conveying empathy. Which
statement by the student nurse best exemplifies empathy?
A. "I wouldn't be afraid if I were you."
B. "You shouldn't have done it that way."
C. "You seem to be frightened by the procedure. Tell me how you are feeling."
D. "I know just how you feel, because my mother has the same illness." - answer✔C. "You seem
to be frightened by the procedure. Tell me how you are feeling."
A nurse paraphrased some statements made by a client during a conversation with the patient.
What is the best way to paraphrase the conversation while continuing to communicate with the
patient?
A. "In other words, you would like to be treated like an adult?"
B. "You're too young to be treated like an adult."
C. "That is no way to feel. Your daughter is trying to help you out."
D. "I have experienced a similar situation and here is what I did." - answer✔A. "In other words,
you would like to be treated like an adult?"
Which approach by the nurse is NOT appropriate to use to communicate with pediatric clients?
A. Story telling
B. Drawing pictures
C. Reminiscing
D Using word games - answer✔C. Reminiscing
The client and the patient are conversing verbally face to face. What communication technique is
being demonstrated?
A. Linguistic
B. Paralinguistic
C. Explicit
D. Metacommunication - answer✔A. Linguistic
An older adult client is very friendly and likes to talk to the staff. Which actions should the nurse
take so to avoid using elderspeak? (Select the 3 answers that apply.)
A. Avoid using baby talk.
B. Use the word "you" (not "we") when asking questions.
C. Always use a white board as a communication aid.
D. Use the client's full name if this is their preference.
E. Speak slowly and loudly. - answer✔A. Avoid using baby talk.
B. Use the word "you" (not "we") when asking questions.
D. Use the client's full name if this is their preference.
The nurse is caring for a client with Down syndrome who likes to say "Hi" to everyone and
strike up conversations. Which important safety information should the nurse teach the
caregivers?
A. Keep the client in a restrictive environment.
B. Monitor the client's interactions to make sure the client is engaging with safe people.
C. Make sure to tell the client to shake hands with strangers.
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