SHRM SCP Exam Study Guide.
SMART - answerSpecific, Measurable, Attainable, Relevant, Timebound
Extraterritoriality - answerExtends the power of a country's laws over it citizens outside that
country's sovereign national boundaries.
Porter's "Five Forces" - answerFramework was originally designe...
Extraterritoriality - answer✔Extends the power of a country's laws over it citizens outside that
country's sovereign national boundaries.
Porter's "Five Forces" - answer✔Framework was originally designed to identify industries that
were likely to be profitable and would provide a roi. Threat of substitution, entry, bargaining
power of suppliers, bargaining power of buyers, rivalry among competitors( influenced by all 4)
Schein's Lauer of Culture - answer✔Basic assumptions (implicit culture), norms and values,
artifacts and products (explicit culture)
Due process - answer✔Concept that laws are enforced through accepted, codified procedures
Histogram - answer✔Graphically depicts the sorting of data into groups arranged in the shape of
a statistical distribution, showing a central tendency and dispersion around that tendency.
Scatter Diagram - answer✔Plots data points against two variables that form the chart's x and y
axes. Each axis is scaled. The pattern formed by the plotted data describes the correlation
between the two variables.
Rule of Law - answer✔No individual is beyond the reach of the law and the authority is
exercised only in accordance with written and publicly disclosed laws
Alliances, partnerships and acquisitions - answer✔Which growth strategy is commonly used to
accelerate path to globalization?
Impoverished Manager - answer✔Detached from the team process, forcing the team to struggle
on its own. The impoverished manager is committed to nether task nor people. Part of Blake-
Mouton's behavioral leadership theory.
Leader-member relations - answer✔Refers to the degree of confidence, trust, and respect that
followers have in their leadership.
Environmental Scanning - answer✔Process that systematically surveys and interprets relevant
data, such as economic trends, to identify external opportunities and threats. This process is
conducted to assess how these factors affect the organization currently and how they will affect
the organization in the future
Strategic alliance - answer✔Is a formal agreement between two or more companies to
collaborate resources but not equity. Create synergy based on the partners' strengths and
technical capabilities.
Joint Venture - answer✔An agreement between two or more partners to create a new economic
entity. Both contribute to equity and share in revenues, expenses and control
Yield Ratio - answer✔Calculated at various stages in recruitment as well as at the end. Example
is qualified applicants/total applicants
Assessment Centers - answer✔A method of evaluating candidates who are presented with
content-valid workplace situations to which they respond and who are then evaluated on their
responses
Geocentric - answer✔approach ignores nationality in favor of ability and seeks the best people
for key jobs. Staffing policies in an organization with a geocentric focus maximize the long-term
strength of the global organization
Managerial Estimates - answer✔Consist of projections made by the managers. This works in two
ways: from the down or the bottom up. The success of this method is entirely dependent upon the
quality of info provided to managers to use in making estimates a
Best of Breed - answer✔IT solutions each support different HR function, multiple vendors are
necessary to manager multiple HR functions.
Risk Register - answer✔Documents risks that been identified, assessments, management
strategy, and individuals responsible for implementing and monitoring the strategy. While it may
include information about key risks indicators that signal increasing risk, it is not a process used
to identify these indicators. Help create transparency and accountability.
Personal networks and social capital - answer✔Are the informal knowledge management system
within the global organization. Does not depend on computer application but on personal
networks and associations.
Delphi Method - answer✔Used to avoid "group think" therefore members never meet. The group
members take turns presenting forecasts until a composite emerges
4T's - answer✔Travel, teams, training and transfers. Strategies for creating a global mindset and
enhancing multicultural awareness of leaders and senior management
Process Measures - answer✔Assess "how we did, what went well, what didn't and why?"
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