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Exam (elaborations)

CPPA PROGRESS CHECK Questions and Answers

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CPPA PROGRESS CHECK Questions and Answers ON THE CPPA "TO-DO" LIST PERSTEMPO IS CHECKED AT WHAT INTERVAL? MONTHLY WHAT DOES "KSD" STAND FOR? KEY SUPPORTING DOCUMENTS NAME THE 4 SECTIONS OF THE CPPA "TO DO" LIST. DAILY, WEEKLY, MONTHLY & ANNUALLY THE CPPA IS THE CRITICAL LIN...

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  • October 2, 2024
  • 2
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • CPPA
  • CPPA
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CPPA PROGRESS CHECK Questions
and Answers
ON THE CPPA "TO-DO" LIST PERSTEMPO IS CHECKED AT WHAT INTERVAL? -
answer MONTHLY

WHAT DOES "KSD" STAND FOR? - answer KEY SUPPORTING DOCUMENTS

NAME THE 4 SECTIONS OF THE CPPA "TO DO" LIST. - answer DAILY, WEEKLY,
MONTHLY & ANNUALLY

THE CPPA IS THE CRITICAL LINK BETWEEN THE SAILOR AND WHAT ENTITY? -
answer PSD OR TPU

WHERE CAN A CPPA SERVE? - answer SHORE, SEA, SQUADRON & SHIP

NAME THE 3 "E's" of CUSTOMER SERVICE. - answer EFFICIENT. EMPATHETIC.
EFFECTIVE.

WHAT DOES "TOPS" STAND FOR? - answer TRANSACTION ONLINE
PROCESSING SYSTEM

WHAT IS THE PURPOSE OF "TOPS"? - answer TO ALLOW THE CPPA TO
SAFELY AND EFFICIENTLY COMMUNICATE WITH THEIR DESIGNATED
HOMEPORT SERVICING PSD OR TPU VIA THE INTERNET.

CPPAs WILL SUBMIT, TRACK & RECEIVE FEEDBACK ON WHAT TYPES OF PAY &
PERSONNEL RELATED TRANSACTIONS? (NAME 3) - answer LEGAL.
REENLISTMENTS. EXTENSIONS. SEPARATIONS. RETIREMENTS. LEAVE.
RECEIPTS AND GAINS. TRAVEL.

NAME THE 8 STEPS IN THE TOPS PROCESS. - answer 1. CPPA VERIFIES,
GATHERS & UPLOADS DOCUMENTATION TO TOPS.

2. SUPERVISOR ASSIGNS TRANSACTION TO PSD OR TPU AND PS.

3. ASSIGNED PS PROCESSES THE TRANSACTION.

4. ASSIGNED PS MARKS TRANSACTIONS COMPLETE.

5. CPPA RECEIVES AN EMAIL FROM PSD/TPU THAT TRANSACTION IS
COMPLETE.

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