Exam (elaborations)
State Farm Independent Auto Exam questions and answers rated A+ 2024/2025
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- State Farm Property
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- Liberty University
State Farm Independent Auto Exam questions and answers rated A+ 2024/2025
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State Farm Independent Auto ExamSelect Service Program - ANSIn some marketplace regions, repairers have been selected to
take part in State Farm's Select Service Program. The software is designed to decorate declare
provider, growth performance, and manage to pay for clients an opportunity to choose certified
repairers to check out and estimate automobile harm
Paintless Dent repair - ANSPaintless Dent Repair (PDR) is an industry recognized restore
technique that involves the elimination of hail dents or different types of harm from steel
outdoors surface panels with out disturbing the automobile's finish. In maximum cases, this
procedure involves the usage of specialised tools to apply
pressure to the bottom of the panel to get rid of surface imperfections. Other strategies can be
used to repair harm from the topside of the panel, depending on the dimensions and region of
the harm.
By the use of both of these techniques, the technician is capable of repair panel appearance
which gets rid of the need for refinishing the panel's floor region. The PDR technique is often
used to restore hail damage or different comparable dents that arise when an outer panel strikes
(or is struck through) an object that has no longer compromised the finish of the panel. Since
the outer end of the panel has no longer been disturbed, it eliminates the refinishing method
and can allow for upkeep to be completed in a more timely and price effective manner.
Determining Repair Costs - ANSThe charges we pay for most restore operations could be
decided from revealed or electronic
collision estimating courses and restore facility survey effects. However, it isn't viable to
determine the cost of each repair operation from those resources. For instance, whilst
estimating a sheet metal
or different repair operation, the labor estimate is primarily based on judgment time. When
estimating judgment time, it need to comply with what is competitive in the neighborhood
marketplace to restore the automobile in a high-quality way.
Estimats are based totally on - ANSEstimates written or approved by using
State Farm are primarily based on labor costs and repair prices not to exceed what is charged
by means of a majority of the repair market in a given area.
Contracts with repairers - ANSWe do no longer enter into contracts with repairers on man or
woman repair jobs on a hard and fast or "agreement" repair task basis. We pay for the
estimated cost of repair primarily based on physical harm caused as a
end result of the loss.
Freight Charges - ANSSimilarly, if freight costs are submitted to State Farm for price, charge
have to generally be resisted. Freight prices are not considered as a part of actual repair
, expenses and are typically aligned with an fee a repairer or dealership may additionally incur
due to operating the restore facility enterprise. If a situation arises that could warrant extra
consideration, local management should contact their assigned Estimatics consultant.
Minimum Cost - ANSEstablishing minimum charges or authority tiers can offer a sensible
measure of repair costs for gadgets consisting of the range of hours allowed for a complete
refinish job, material fees, or comparable items.
Publication of survey data - ANSWe will not knowingly violate that confidentiality by using
publicizing individual
survey records to people outside our organization
Claims Summary - ANSState Farm pays claims primarily based upon reasonable, competitive
prices for maintenance essential to
repair the automobile in a best manner. The coverage agreement and regulation of damages
will assist us in
determining whether positive operations are payable
Non original system and recycled parts - ANSState Farm promises delight to the car proprietor
whilst new non-authentic device and/or
recycled components are targeted on an estimate that is written or authorised by State Farm or
a Select Service restore facility.
The State Farm promise of satisfaction relative to non-original gadget or recycled parts does
now not update any exceptional or warranty provisions we require from repairers, non-authentic
gadget,
or recycled part providers.
The State Farm promise of delight for non-authentic device and recycled parts extends to in
shape, corrosion resistance, and performance traits
Non-OEM - ANSNon-Original Equipment Manufacturer
OEM Quality - ANSUsed, rebuilt, or reconditioned parts must be of sufficient first-rate relative to
the part being changed
Certified Crash Related Non-OEM Parts - ANSsuch elements are issue to certification
requirements advanced by an corporation permitted with the aid of State Farm*:
•Bumper
components
•Lighting components
•Radiator supports/tie bars and associated mounting components
•Outer sheet steel and plastic/composite components
The car proprietor may request a brand new non-OEM crash part that is not certified. In this
example, we need to pay the claim based on the element being applied
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