Exam (elaborations)
CALP Practice Exam for Studying with correct Answers
CALP Practice Exam for Studying
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October 2, 2024
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CALP
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CALP Practice Exam for Studying
The iiimplementation iiand iiuse iiof iia iiresident iiportal iican iiincrease iithe iieffectiveness iiof
iithe iistaff's: ii- iiCorrect iiAnswers ii-Communication iiwith iithe iiapartment iicommunity
Which iifocus iiin iia iisales iipresentation iiis iiMOST iilikely iito iiincrease iia iileasing
iiprofessional's iieffectiveness? ii- iiCorrect iiAnswers ii-emotional iiappeal
What iiare iithe iiphysical iichanges iimade iito iian iiapartment iihome iior iicommon iiarea iito
iiprotect iithe iifair iihousing iirights iiof iipersons iiwith iidisabilities? ii- iiCorrect iiAnswers ii-
modifications
Who iiis iiresponsible iifor iithe iiaccuracy iiof iidata iicollected iion iia iiresident iiapplication? ii-
iiCorrect iiAnswers ii-Applicant
Residential iiproperties iiare iipermitted iito iiuse iiwhich iiscreening iicriteria iito iilegally
iidiscriminate? ii- iiCorrect iiAnswers ii-Rental iiHistory
Which iiterm iibest iidescribes iia iisituation iiin iiwhich iia iileasing iiprofessional iitakes
iiprospects iithrough iithe iicommunity iiin iia iipre-planned iior iipersonalized iimanner iito
iishow iioff iithe iioffice, iiamenities, iicommon iiareas, iiand/or iimodel iihomes? ii- iiCorrect
iiAnswers ii-Tour iiroute
Which iitechnique iiis iimost iiappropriate iifor iilimiting iidistractions iiwhile iion iithe iitelephone
iiwith iiprospective iiresident? ii- iiCorrect iiAnswers ii-position iithe iidesk iichair iito iiface iithe
iiwall iirather iithan iinearby iicoworkers
When iia iiresident iireports iian iiunpleasant iiincident iion iithe iicommunity's iiproperty, iiwhat
iiis iithe iifirst iiaction iithe iileasing iiprofessional iishould iitake? ii- iiCorrect iiAnswers ii-
express iiconcern iiand iior iisympathy iifor iithe iiresident
Which iimethod iiis iibest iifor iimaintaining iian iieffective iiand iireliable iimaintenance iiteam?
ii- iiCorrect iiAnswers ii-provide iifeedback iiadn iirecognition iifor iiall iiwork iiperformed
Discrimination iidue iito iidisparate iiimpact iimeans iithat iia iipolicy iior iiprocedure: ii- iiCorrect
iiAnswers ii-has iidifferent iiimpacts iion iipersons iiof iicertain iiprotected iiclasses
, All iiof iithe iifollowing iiare iipart iiof iian iiapartment iicommunity's iicurb iiappeal iiexcept iithe:
ii- iiCorrect iiAnswers ii-maintenance iioffice
The iikey iito iia iigood iisales iipresentation iiis iito iimatch iithe iiprospect's iiwants iiand iineeds
iito iithe iicommunity's: ii- iiCorrect iiAnswers ii-features iiadn iibenefits
Which iipiece iiof iiinformation iiis iicritical iifor iithe iileasing iiprofessional iito iiinquire iiabout
iiwhen iimeeting iia iiprospective iiresident? ii- iiCorrect iiAnswers ii-the iisource iiof iithe iilead
Which iiis iithe iibest iiway iifor iileasing iiprofessionals iito iilearn iiwhat iitheir iicommunity's
iicompeting iiproperties iiare iioffering? ii- iiCorrect iiAnswers ii-engage iiin iimystery iishopping
iiat iicompeting iiproperties
An iiemotionally iiappealing iisales iitechnique iitypically iiinvolves iiconnecting iithe iifeatures
iiand iiqualities iiof iithe iiapartment iicommunity iiwith iithe: ii- iiCorrect iiAnswers ii-needs iiand
iiinterests iiof iithe iiprospective iiresidents
Which iiaspect iiof iian iiapartment iicommunity iitypically iioffers iithe iiresidents iithe iigreatest
iicontinuing iivalue? ii- iiCorrect iiAnswers ii-High iiquality iipreventative iimaintenance
iiservices
Which iitwo iitypes iiof iiimpairments iiare iigenerally iiconsidered iidisabilities? ii- iiCorrect
iiAnswers ii-physical iiand iimental
Which iiof iithe iifollowing iiclasses iiis iiprotected iifrom iidiscrimination iiby iifederal iifair
iihousing iilaws? ii- iiCorrect iiAnswers ii-national iiorigin
Which iiquestion iiis iiopen-ended? ii- iiCorrect iiAnswers ii-what iibrought iiyou iiin iito iiour
iicommunity iitoday
What iiis iithe iidifference iibetween iia iifeature iiand iia iibenefit? ii- iiCorrect iiAnswers ii-A
iifeature iiis iian iiitem iior iian iiamenity; iia iibenefit iiis iiwhat iithe iifeature iidoes iifor iia iiresident
What iiare iithe iichanges iimade iito iicommunity iipolicies iiand/or iiprocedures iito iiprotect
iithe iifair iihousing iirights iiof iipersons iiwith iidisabilities? ii- iiCorrect iiAnswers ii-
accommodations
Which iiis iithe iibest iidescription iiof iirelationship iiselling? ii- iiCorrect iiAnswers ii-
personalized iiapproaches iiand iiemotional iiappeals
Which iistrategy iiis iimost iiappropriate iifor iimanaging iian iiapartment iicommunity's iionline
iireputation? ii- iiCorrect iiAnswers ii-respond iito iiall iicomments
What iiquestion iiis iiclose iiended? ii- iiCorrect iiAnswers ii-what iidate iiare iiyou iihoping iito
iimove iiin?