Paul Mitchell Chapter 4
Theory: Communicating for
Success exam questions and
answers
Intake Form - answer An Intake Form should be completed by every
new client which is also known as a client questionnaire
consultation card or health history form .
Effective Communication - answer Talk less and listen more is an
important practical step that promotes effective communication.
Effective Communication - answer is the act of successfully sharing
information between two people or groups of people.
Success in Cosmetology - answer Customer service is the
cornerstone of success in Cosmetology.
Service Record Card - answer the clients permanent progress
record of services received and contains the results, formulations,
products used during services, as well as any sensitivities or
allergies the client may have.
Evaluation Meeting - answer During your evaluation meeting, it is
the most opportune time to discuss increasing your client bookings,
raising your pay scale, or the possibility of future advancements
with your manager.
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