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CIPS L4M1 - Question & Answer Past exam |100% PASS

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CIPS L4M1 - Question & Answer Past exam |100% PASS O1. Outline FIVE differences between purchasing goods and purchasing services. - Answer-1. Goods are tangible, services are intangible: 2. Services cannot be separated from their supplier: 3. Heterogeneity: goods are usually uniform in nature ...

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  • October 3, 2024
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EmillyCharlotte
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CIPS L4M1 - Question & Answer Past
exam |100% PASS

O1. Outline FIVE differences between purchasing goods and purchasing services. - Answer✔✔-1. Goods

are tangible, services are intangible:


2. Services cannot be separated from their supplier:


3. Heterogeneity: goods are usually uniform in nature while services are unique at each delivery


4. Services 'perish' immediately on delivery whereas goods can be stored until required


5. Products are easier to specify, being tangible


O2. Explain THREE circumstances in which a competitive tendering exercise might not be the best

approach to making a purchase. - Answer✔✔-1. Urgency


2. Commercial confidentiality or national security (e.g. military organisations):


3. Value of the purchase:


4. Production costs cannot be measured accurately:


5. Price is not the only criterion for supplier selection and contract award


6. Intellectual Property Rights and monopoly


O2. Describe TWO e-sourcing tools and their use in procurement and supply. - Answer✔✔-1. E-

Catalogues



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,EMILLYCHARLOTTE 2024/2025 ACADEMIC YAER ©2024 EMILLYCHARLOTTE. ALL RIGHTS RESERVED
FIRST PUBLISH SEPTEMBER 2024


2. E-Tendering


3. E. Auction


4. Reverse Auctions


5. Online suppleir evaluation data


O3. Explain the role of a shared services unit (SSU). - Answer✔✔-SSUs reflect a desire to centralise and

share services


The shared service provider becomes a dedicated provider of services such as; finance, HR, IT and

procurement which continue to be provided internally


An SSU manages costs and quality SLAs to demonstrate value for money.


An SSU's benefits may be summarised as:




• cost effective internal service;


• liaison with its customers;


• anticipating future demand;


• employing resources and providing higher levels of service more cost effectively than if they were

provided by a department or an external provider.


O3. A manufacturer of electrically powered tools for the engineering industry consists of four separate

business units, each of which undertakes its own purchasing activities.




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, EMILLYCHARLOTTE 2024/2025 ACADEMIC YAER ©2024 EMILLYCHARLOTTE. ALL RIGHTS RESERVED
FIRST PUBLISH SEPTEMBER 2024


Discuss THREE benefits of centralising all purchasing activities with those of retaining the present

decentralised structure. (1 of 2) - Answer✔✔-Centralisation' and 'decentralisation' refer to the degree to

which responsibility and authority is delegated. Arguments for centralisation can only be evaluated in

the context of specific organisational environment and might include:




1. Policies & procedures


2. Consolidation of requirements


3. Location


4. Supply market structure


5. Expertise required:


6. Customer demands


O3. A manufacturer of electrically powered tools for the engineering industry consists of four separate

business units, each of which undertakes its own purchasing activities.




Discuss THREE benefits of centralising all purchasing activities with those of retaining the present

decentralised structure. (2 of 2) - Answer✔✔-The benefits of retaining the present de-centralised

structure include:


1. Local responsibility


2. Knowledge of the local environment, culture and customer needs



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