ACTUAL CORRECT
ANSWERS OF WISCONSIN AUTO SALES LICENSE EXAM ACTUAL CORRECT
ANSWERS OF WISCONSIN AUTO SALES LICENSE EXAM ACTUAL CORRECT
ANSWERS OF WISCONSIN AUTO SALES LICENSE EXAM ACTUAL CORRECT
ANSWERS OF WISCONSIN AUTO SALES LICENSE EXAM ACTUAL CORRECT
ANSWERS OF WISCONSIN AUTO SALES LI...
CURRENTLY TESTING SOLUTIONS WITH ACTUAL CORRECT
ANSWERS OF WISCONSIN AUTO SALES LICENSE EXAM
What aren't you allowed to do while advertising - ANSWER-use deceptive or misleading advertising to
induce price
What terms cannot be used when discussing trade in allowance? - ANSWER-- We will pay up to
- appraise your own vehicle
- as much as
what wording can you NOT use in advertisements unless the dealership is going out of business -
ANSWER-- close out
- last of remaining
Do you always have to disclose when a vehicle has been flood damaged - ANSWER-yes
MSRP - ANSWER-a label on the window of a car that has information on standard equipment, base price,
transport method, assembly point, receiving dealer
Are MSRPs required for trucks? - ANSWER-no
Dealer Supplemental Price Label - ANSWER-a label that lists optional equipment or accessories installed
by the dealership
Wisconsin Buyers Guide - ANSWER-the results of a safety inspection
,when is the Wisconsin Buyers Guide not required - ANSWER-- trucks over 16,000 pounds
- demo vehicles
- unrepaired salvage
- leased vehicles that are bought after the leasing period is up
what must you include about the model year - ANSWER-model year, whether or not it's used or new, or
"one-owner" when applicable
what must be ensured to list a vehicle as available - ANSWER-that there is enough available or that it can
be delivered within a reasonable time
Do you need to include the dealership name in advertisements? - ANSWER-yes
If a product is only free with purchase necessary what wording would you use instead of "free" -
ANSWER-included with
Title Brand - ANSWER-info on the title containing terms such as
- buyback, modified, former police vehicle etc.
How long does a dealership have to deliver the application for a title/registration on a bought vehicle? -
ANSWER-7 days after delivery
MVII - ANSWER-a WI title and license plate application for transferring ownership
when can dealer plates NOT be used - ANSWER-- on rental vehicles
- on vehicles that are not for sale
Which COPIED documents need to be kept by the dealership for a minimum of 5 years? - ANSWER-
purchase contracts, applications for titles and registration, odometer statements, cosigning agreements,
factory invoices, power of attorney forms, titles
,Which ORIGINAL documents need to be kept by the dealership for a minimum of 5 years? - ANSWER-log
books and the Wisconsin Buyers Guide
Dealership Group - ANSWER-2 or more dealerships with the same majority owner
Manufacturer Certificate of Origin - ANSWER-contains information on the manufacturer, VIN, place of
assembly, and delivery point
Pre-Delivery Inspection Test - ANSWER-a report on a new vehicle from the manufacturer that must be
given to the customer after the vehicle is sold
Emission Standards Certificate - ANSWER-a certificate that confirms a vehicle has been installed and
inspected, and what to do if the system fails
Damage Disclosure Statement - ANSWER-a written disclosure given to the customer if 6% or more of the
MSRP has been damaged. Any uncorrected damage must be disclosed
What parts of the car are NOT included in the Damage Disclosure Statement? - ANSWER-glass, tires,
bumpers
Reasonable Care Standard - ANSWER-dealerships are required to test drive and expect the vehicle
internally and externally
(the car does not have to be taken apart)
Are you required to tell a customer the previous owner's name and address upon request? - ANSWER-
yes
What guidelines must a replaced odometer have in order for the dealership to consider it the "actual
miles" - ANSWER-- the odometer must be replaced within 30 days of the malfunction
- the miles up to the malfunction are accurate
- the replaced odometer must be calibrated to show the mileage before and after the replacement
, Does the customer need a driver's license to do a test drive - ANSWER-yes
When is a contract required? - ANSWER-- when closing a sale
- when accepting down payment deposits
- when receiving a title for a trade in
In how many days must a contract be approved? - ANSWER-2 days
What must a contract contain? - ANSWER-- name/address of dealer and customer
- full name of salesperson and 8 digits of license number
- year/make/model/VIN
- chassis and finished year of the model (if they arent identical
- warranties
- price, and components of vehicle
- list of parts added/removed
- penalty for customer refusing delivey
Does the dealership provide any warranty or protection for "as-is" vehicles - ANSWER-no
When can a trade in be reappraised? - ANSWER-- the vehicle has been damaged
- parts have been removed or added
- the mileage has exceeded the originally listed amount
When can a customer cancel their contract without a penalty? - ANSWER-When a vehicle cannot be
delivered within 15 days of the listed delivery date
What happens if a customer doesn't have license plates? - ANSWER-The dealership must provide a
temporary license plate or permanent plate (with fees)
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