What is the definition of sports management - correct answer ✔✔Sport management is the study and
practice of all people, activities, business, or organizations involved in producing, facilitating, promoting,
or organizing any sport-related business or product
What are the five general sport management tasks - correct answer ✔✔1. Marketing and sales
(Sales is the number 1 skill you can have to land a job right after university)
2. Record keeping
3. Correspondence
4. Public speaking (huge skill)
5. Community relations
What are the two general clusters of skill sets that the five tasks are couched within - correct answer
✔✔1. Organization management (ex., directing, evaluating, leading, etc.)
2. Communication management (ex. working with the media, developing publications, advertising, etc.)
What is the definition of critical thinking - correct answer ✔✔Critical thinking is the systematic
evaluation of arguments through careful thinking that helps us move forward in a continual search to
improve our opinions, decisions and judgements
what are the seven critical thinking questions - correct answer ✔✔1. What are the issues and
conclusions?
2. What are the reasons given to support the conclusion?
3. What words/ phrases are ambiguous?
4. Is the reasoning based on values and/or assumptions?
5. Does the reasoning contain fallacies?
6. How good is the evidence?
7. What significant information is omitted?
,What are the five main components to a professional attitude - correct answer ✔✔1. Ethical decision
making
2. Critical thinking skills
3. Professional brand
4. Work transition
5. Business etiquette
What are the four stages of career planing - correct answer ✔✔1. Self-assessment. What are your
values, interests, skills, personality traits, etc.? (introverted? Don't work in sales.)
2. Research. Learn all the sport management jobs that exist.
3. Career preparation. Set a career goal and develop a plan to get there.
4. Search and land your job. (but keep adding to your work portfolio: marketing and sponsorship plans,
event management operational plans, etc. to show potential new employers down the road.)
Organizations must operate within which two kinds of environments - correct answer ✔✔1. General:
External to the organization, such as economic, political, demographics, etc.
2. Specific: having to do with an organization's stakeholders, such as customers, suppliers, distributors,
competitors, etc.
What is centralized - correct answer ✔✔If leaders at the top make the decisions
What is decentralized - correct answer ✔✔Decision making is delegated to all levels
What is vertical information sharing - correct answer ✔✔Organizations must have a chain of command
to employees know to whom they must report.
What is horizontal information sharing - correct answer ✔✔A mechanism to ensure departments at the
same level work together and share information.
What are the three managerial skills - correct answer ✔✔1. Conceptual: The ability to see the
organization as a whole
2. Human relations: The ability to work with people
, 3. Technical : Can perform a job based on the job requirements
What is a manager vs. leader - correct answer ✔✔Managers work with people & resources to achieve
organizational goals.
Leaders influence people to achieve goal
What are the sources of power - correct answer ✔✔1. Legitimate or positional power
2. Reward power
3. Coercive power
4. Referent power
5. Expert power
6. Information
What is human resource management (HR) - correct answer ✔✔Decisions involving a sport organization
labor force
HR elements to consider:
1. What human resources are needed and in what role?
2. Recruitment and selection of personnel
3. Orientation of personnel
4. Training
5. Performance appraisal
What is surface-level diversity - correct answer ✔✔Employees representing many different
demographics ("¼ of our managers are racialized")
What is deep-level diversity - correct answer ✔✔Variations in values, beliefs, experiences and
expectations
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