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APM Service Now Question and answers 100% correct 2024/2025
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APM Service Now Question and answers 100% correct 2024/2025 APM Service Now What does Application Portfolio Management Provide? - correct answer -Scoring algorithms that generate reports about application values and health of IT infrastructure -Metrics that illustrate the business benefits o...

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  • October 3, 2024
  • 15
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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APM Service Now
What does Application Portfolio Management Provide? - correct answer ✔-
Scoring algorithms that generate reports about application values and health
of IT infrastructure
-Metrics that illustrate the business benefits of each application
-An inventory of a customer's software applications


How does ServiceNow's APM work? - correct answer ✔-It helps you decide
whether to invest, sustain, or replace applications
-It allows you to identify redundancies and decrease budgetary costs
-It provides comprehensive understanding of the applications in your
organization


APM integrates with these other ServiceNow offerings: - correct answer ✔-
Project portfolio Management
-Surveys and assessments
-Financial Management


APM integrates with ITSM in order to: - correct answer ✔Asses the incidents,
problems, and changes for the applications


APM integrates with PPM in order to: - correct answer ✔Track execution of
strategic goals and recommendations


APM integrates with IT Financial Management in order to: - correct answer
✔Assess application costs and associate breakdowns

, What does Service Mapping provide to enhance APM's capabilities? - correct
answer ✔It uses a top-down approach to identify the specific hardware and
software CIs that support a particular service


Who are the ideal users of APM? - correct answer ✔Enterprise Architects


Two deployment-specific plugins require you to make an activation request
through HI. Which is one of the plugins? - correct answer ✔The business
planner plugin


The business planner (com.snc.apm.business_planner) plugin is used to : -
correct answer ✔Access the Business planning portal


You can activate Performance Analytics solutions and in-form analytics on
instances that have not licensed PA, but with these limitations: - correct
answer ✔-You cannot create new indicators
-You cannot collect data older that 180 days


What can you do with the sn_apm.apm_user role? - correct answer
✔Create, update, and delete application rollouts


What can you do with the sn_apm.apm_admin role? - correct answer
✔Update and delete application scores


In the APM's Guided Setup, what is accomplished in the Application
Assessment section? - correct answer ✔Indicators are set up to measure the
usability, cost, quality, performance, and risk of application

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