HSC 305 Mid-Term Questions with All Correct Answers
9 views 0 purchase
Course
HSC 305
Institution
HSC 305
HSC 305 Mid-Term Questions with All Correct Answers
Which of these is not a characteristic of Mentoring? - Answer- A relationship where one individual is unavailable
True or False - Coaching is a way of helping workers grow, develop and improve by providing suggestions. - Answer- True
A s...
HSC 305 Mid-Term Questions with
All Correct Answers
Which of these is not a characteristic of Mentoring? - Answer- A relationship where one
individual is unavailable
True or False - Coaching is a way of helping workers grow, develop and improve by
providing suggestions. - Answer- True
A set of behaviors directed at enhancing one's image by drawing attention to oneself
is... - Answer- Impression Management
______________ helps you understand how relationships affect the brain and the body
- Answer- Social Intelligence
Violating customs, such as how far people stand from people is... - Answer- Poor
etiquette
______ emphasizes a low-pressure environment in which the sales staff acts as
consultants, offering information and explaining how the product or service can help
solve a customer's problem - Answer- customer-centric sales
The process of managers transferring, or sharing, power with lower-ranking employees
is known as - Answer- Empowerment
A situation in which a customer comes in contact with a company and forms an
impression of its service is: - Answer- Moments of Truth
What is the best ethical decision in the workplace? - Answer- Facing a conflict of
interest
True or False - withdrawing money from an expense account when in need is an
example of ethical reasoning - Answer- False
Enduring characteristics of a person that are related to moral and ethical behavior are
called? - Answer- character traits
True or false - Stress is an adaptive response that is the consequence of any action,
situation, or event that places special demands on a person. - Answer- True
A major consequence of burnout is? - Answer- damage to the physical health of
workers
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Scholarsstudyguide. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.49. You're not tied to anything after your purchase.
