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Managing Employee Motivation and Performance Chap 10|85 Study Smart 85 Curated Questions for Exam Success| With Well Researched Answers|21 Pages
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1. _____ is defined as the set of forces that cause people to behave in certain ways. a. Motivation b. Management c. Attribution d. Personality e. Contribution - ️️a 2. _____, used to determine individual performance, can be challenging for a manager to impart in an employee. a. Ability ...

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Managing Employee Motivation and
Performance Chap 10|Study Smart 85
Curated Questions for Exam Success"
1. _____ is defined as the set of forces that cause people to behave in certain ways.

a. Motivation

b. Management

c. Attribution

d. Personality

e. Contribution - ✔ ✔ a

2. _____, used to determine individual performance, can be challenging for a manager to impart in an
employee.

a. Ability

b. Motivation

c. Work environment

d. Skills

e. Needs - ✔ ✔ b

3. Madeline runs a lawn cutting service. She anticipates some increased expenses in her personal life in
the next six months, and wants to earn more money to pay for them. Therefore, she has decided to take
on additional clients and work more hours. Madeline's motivation is due to

a. need or deficiency.

b. negative reinforcement.

c. low performance-to-outcome expectancy.

d. dissatisfaction of physiological needs.

e. need for belongingness. - ✔ ✔ a

4. According to the motivation framework, after a worker notices an unfilled need, the next step is

,a. choosing a behavior that satisfies the need.

b. determining future needs.

c. searching for ways to satisfy the need.

d. evaluating need satisfaction.

e. identifying a need deficiency. - ✔ ✔ c

6. Which of the following perspectives on motivation concerns "what" motivates people rather than
"how" they are motivated?

a. Reinforcement

b. Process

c. Content

d. Equity

e. Expectancy - ✔ ✔ c

7. Housing, clothing, and job security would all be included in which of Maslow's need categories?

a. Physiological

b. Security

c. Belongingness

d. Esteem

e. Self-actualization - ✔ ✔ b

8. According to Maslow's hierarchy of needs, once an individual has satisfied his physiological needs, he
turns his focus towards _____ needs.

a. survival

b. esteem

c. belongingness

d. security

e. self-actualization - ✔ ✔ d

, 9. Organizations provide adequate wages, comfortable temperatures, restrooms, ventilation, etc. as a
means to address the _____ needs of employees.

a. esteem

b. belongingness

c. self-actualization

d. security

e. physiological - ✔ ✔ e

10. In the two-factor theory, the factors that influence the satisfaction continuum, which are related
specifically to work content, are called _____ factors.

a. esteem

b. security

c. environmental

d. motivation

e. hygiene - ✔ ✔ d

11. When a manager tries to encourage social interaction among his subordinates, he is trying to
address their need for

a. belongingness.

b. esteem.

c. security.

d. physiological.

e. self-actualization. - ✔ ✔ a

12. Family and community relationships outside of work as well as friendships on the job all satisfy the
need for

a. self-actualization.

b. recognition.

c. physiology.

d. belongingness.

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