_______ of workers said they would work harder if their efforts were better recognized and appreciated - ️️78%
the finest leadership demands a _______ and ________commitment to serve others - ️️constant, consistent
The process of ethical decision making is often as important as the outcom...
Management: Motivating Employees 50
Success Strategies: Key Questions for
Exam Excellence
_______ of workers said they would work harder if their efforts were better recognized and appreciated
- ✔ ✔ 78%
the finest leadership demands a _______ and ________commitment to serve others - ✔ ✔ constant,
consistent
The process of ethical decision making is often as important as the outcome. The First step in the ethical
decision making process is - ✔ ✔ Gather relevant information
True or False : When comparing characteristics of a leader vs a manager, a leader guides change. - ✔
✔ True
Two basic types of theories of motivation in the work place - ✔ ✔ content theories (or need-based
theories) and process theories
Valence - ✔ ✔ ▪Importance placed on a specific reward. Not all employees value the same rewards &
experiences.
__________ and _________ have the single biggest impact on leadership quality - ✔ ✔ Honesty,
Integrity
"Research also shows that _______________ is significantly correlated with well-being indicators, such
as self-actualization and life satisfaction" - ✔ ✔ intrinsic motivation
A leader must be willing to commit to having an__________, _____________ and ______________ - ✔
✔ unyielding passion, never- ending energy, proclivity for detail
Any theory of motivation should answer Lawler's (1994) 3 questions - ✔ ✔ ▪What activates
behavior?
▪What directs behavior?
▪What reactions do individuals have to the outcomes that result from their behavior?
As a rehabilitation manager, you will want to lead the team to: - ✔ ✔ Increase their occupation
based treatment time due to the limited amount of time spent engaged in an occupation
BARNES' three elements of leadership: - ✔ ✔ Passion, energy and a focus on quality
, Describe the needs, motives, and goals of people which help us to _____________ - ✔ ✔ understand
goal setting
Directing, coaching, supporting & delegating are the four styles used in: - ✔ ✔ Situational
Ethics is - ✔ ✔ at the heart of business, and profits and ethics are intrinsically related
Expectancy - ✔ ✔ ▪Belief that the worker's efforts are linked to improved performance
Hygiene factors are not motivational factors. Motivational factors are: - ✔ ✔ ▪Achievement
▪Responsibility
▪Meaningfulness
▪Recognition
▪Opportunities for Growth and Advancement
Instrumentality - ✔ ✔ ▪Belief that the quality of the performance is related to the reward given
Leadership requires a mixture of both_____ and ____ - ✔ ✔ skill, desire
Leadership Tips by Barnes - ✔ ✔ ▪Acknowledge and affirm others
▪You get what you expect
▪Manage expectations
▪Be consistent and fair
▪Do the job. Be a team player. Pitch in.
▪Be positive, humble and appreciative of your staff
▪Be accountable and organized
Maslow's Hierarchy of Needs - ✔ ✔ Motivation based on growth does not
decrease as the needs become satisfied-
As people experience growth &
Self-actualization they want
more
McClelland's Acquired Needs Theory: These 3 needs result in motivation: - ✔ ✔ •Need for
Achievement
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