Practice Management Study Guide
Age and weight
Marital status
Place of Birth
Disabilities
Religion
Lawsuits or legal complaints - correct answer ✔What type of topics or
questions should you use/not use during an interview?
Knowing how to perform a specific task, when to perform each task, how to
choose which job to do first, and how long each project will take - correct
answer ✔What is time management?
It involves planning, scheduling work, and avoiding wasted time. - correct
answer ✔What is involved in successfully managing your time?
A calendar of activities and tasks and a "to do" list are used to efficiently
maintain a daily schedule;
It is also important to remember to determine priorities, be flexible, use free
time, and review the schedule with the dentist - correct answer ✔What are
the solutions to eliminate time wasters?
Help with the understanding of people and with effectively interacting with
them.
They are vital in a health profession and include communication, motivation,
and the ability to lead - correct answer ✔Human relations skills
, An attractive, cheerful, and efficient office inspires confidence in the staff and
provides comfort for the patient - correct answer ✔How does the appearance
of the office affect patients?
A general rule is to provide two seats for each dental chair in an office -
correct answer ✔How many seats should an office provide in the reception
room?
There should not be one in the reception room - correct answer ✔Where
should the clock be located in the reception room?
A counter approximately 44 inches high provides a writing area for patients,
as well as privacy for the assistant and for documents placed on the counter -
correct answer ✔How might we keep patient charts confidential at the front
desk with patients frequently in the area?
The science that studies the relationship between people and their work
environments - correct answer ✔What is ergonomics?
Class 1 - correct answer ✔Fingers-only movement
Class II - correct answer ✔Fingers and Wrist movement
Class III - correct answer ✔Fingers, Wrist, and Elbow movement
Class IV - correct answer ✔Fingers, Wrist, Elbow, and Shoulder movement
Class V - correct answer ✔Arm extension and twisting of the torso
Age and weight
Marital status
Place of Birth
Disabilities
Religion
Lawsuits or legal complaints - correct answer ✔What type of topics or
questions should you use/not use during an interview?
Knowing how to perform a specific task, when to perform each task, how to
choose which job to do first, and how long each project will take - correct
answer ✔What is time management?
It involves planning, scheduling work, and avoiding wasted time. - correct
answer ✔What is involved in successfully managing your time?
A calendar of activities and tasks and a "to do" list are used to efficiently
maintain a daily schedule;
It is also important to remember to determine priorities, be flexible, use free
time, and review the schedule with the dentist - correct answer ✔What are
the solutions to eliminate time wasters?
Help with the understanding of people and with effectively interacting with
them.
They are vital in a health profession and include communication, motivation,
and the ability to lead - correct answer ✔Human relations skills
, An attractive, cheerful, and efficient office inspires confidence in the staff and
provides comfort for the patient - correct answer ✔How does the appearance
of the office affect patients?
A general rule is to provide two seats for each dental chair in an office -
correct answer ✔How many seats should an office provide in the reception
room?
There should not be one in the reception room - correct answer ✔Where
should the clock be located in the reception room?
A counter approximately 44 inches high provides a writing area for patients,
as well as privacy for the assistant and for documents placed on the counter -
correct answer ✔How might we keep patient charts confidential at the front
desk with patients frequently in the area?
The science that studies the relationship between people and their work
environments - correct answer ✔What is ergonomics?
Class 1 - correct answer ✔Fingers-only movement
Class II - correct answer ✔Fingers and Wrist movement
Class III - correct answer ✔Fingers, Wrist, and Elbow movement
Class IV - correct answer ✔Fingers, Wrist, Elbow, and Shoulder movement
Class V - correct answer ✔Arm extension and twisting of the torso
