Comm 1000 Final Exam Questions with complete solution 2024/2025
0 view 0 purchase
Course
NCOM 1000
Institution
NCOM 1000
Comm 1000 Final Exam Questions with complete solution 2024/2025 Comm 1000 Final Exam
Interpersonal Conflict - correct answer Conflict with another person
Intrapersonal Conflict - correct answer Conflict with one's self
Intragroup Conflict - correct answer Conflict within a group
...
Comm 1000 Final Exam
Interpersonal Conflict - correct answer ✔Conflict with another person
Intrapersonal Conflict - correct answer ✔Conflict with one's self
Intragroup Conflict - correct answer ✔Conflict within a group
Intergroup Conflict - correct answer ✔Conflict between groups
Cascade model of rational conflict - correct answer ✔John Gottman's model
that explains how conflict escalates in a cascade of negativity that, if left
unchecked, will lead to relationship dissolution
BATNA - correct answer ✔Best Alternative To Negotiated Agreement
SIX STEP NEGOTIATION PROCESS - correct answer ✔1. Analyzing the
negotiating situation
2. Planning for the negotiation
3. Organizing
4. Gaining and maintaining control
5. Closing the negotiation
,6. Improving
Persuasion - correct answer ✔one or more persons reinforcing, modifying, or
extinguishing beliefs, attitudes intentions, motivations, and or behaviors
Balance Theory - correct answer ✔Three cognitive element may be
balanced or imbalanced. (Friend A and B may or may not like friend C)
Cognitive Dissonance - correct answer ✔Instances in which your thoughts
and actions do not match one another. As a result, beliefs or actions are
altered to achieve balance.
Elaboration Likelihood Model - correct answer ✔the method used to present
a persuasive message is in two categories. Central (factual) and peripheral
(emotional based). Look at slide for diagram.
Reciprocity - correct answer ✔Doing something for someone with the
assumption that they will later owe you an equal in return. ( not always the
case).
The consistency principle - correct answer ✔we like to appear like we make
the same decisions over and over again. (My dad drove a chevy, I drive and
chevy and always will)
Foot in the door principle - correct answer ✔a compliance tactic that involves
getting a person to agree to a large request by first setting them up by having
that person agree to a modest request.
, Ex. (person asks you to place a small sign in your lawn then returns and asks
you to place a larger one in its place. The agreement to the first sign makes
the person more likely to accept the big one)
Lowballing - correct answer ✔Making a small request to acquire commitment
from someone then changing the terms afterwards. (Fees added onto a car
price)
Credibility - correct answer ✔Characteristics of the persuader which makes
them more convincing.
1.Trustworthiness
2.Expertise
3.Goodwill
How to improve credibility - correct answer ✔1.Adapt style to your audience.
2.Emphasize similarity. Create empathy
3.If you have low credibility, emphasize receiver involvement.
4.Have a credible source introduce/endorse you.
Group - correct answer ✔3 or more people who form a single unit.
Optimal group size - correct answer ✔5-7 people (Odd is best for breaking a
tie)
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Academia199. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.49. You're not tied to anything after your purchase.
