NCOM 1000 FINAL REVIEW Question and answers correctly solved 2024/2025
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Course
NCOM 1000
Institution
NCOM 1000
NCOM 1000 FINAL REVIEW Question and answers correctly solved 2024/2025 NCOM 1000 FINAL REVIEW
A client yells at the nurse frequently and uses profane language. Which of the following is the most appropriate response by the nurse?
a. Remain silent and do not respond.
b. Use an "I" statement wh...
NCOM 1000 FINAL REVIEW
A client yells at the nurse frequently and uses profane language. Which of the
following is the most appropriate response by the nurse?
a. Remain silent and do not respond.
b. Use an "I" statement when speaking to client.
c. Tell the client, "you make me angry"
d. Ignore the behaviour and walk away. - correct answer ✔b. Use an "I"
statement when speaking to the client.
The unit uses team nursing for patient care. The team this week consists of
Jasmeen an RN, Carlos the LPN, and Scott a Health Care Aide. Scott has
been an HCA on the unit for 6 years, and has registered in the Practical
nursing program. Jasmeen is a recent graduate and has 6 months expeience.
Carlos has been an LPN for 20 years and worked on this unit for 3 months.
Duing your shift Carlos and Jasmeen are heard discussing how to proceed
with client care. Jasmeen states "I'm the RN and am responsible to ensure all
care required is done efficiently". Carlos states "I have been nursing longer
and would appreciate if you would consider my suggestions". Which stage of
team development does this demonstrate?
a. Forming
b. Storming
c. Norming
d. Performing - correct answer ✔b. Storming
What can contribute to the healthcare team getting stuck in the "storming"
phase?
a. Leaders lack of accessibility, clear direction, and ability to mediate conflicts
b. Team members attempt to resolve their own conflicts rather than relying on
leader to mediate
, c. Team members attempt to resolve their own conflicts rather than relying on
leader to mediate.
d. Leaders take on a more collaborative role as team members begin to rely
on each other and themselves. - correct answer ✔a. Leaders lack of
accessibility, clear direction and ability to mediate conflicts.
How does situational monitoring apply to the healthcare team?
a. All team members collaborate to meet patient needs and intervene if
strategies are not effective.
b. Leadership can be formal or informal and dependent on the situation and
experience of team members.
c. Every team member is important and ranks will not be tolerated between
team members.
d. Leader uses competitive listening to ensure all team members perspectives
are understood. - correct answer ✔a. All team members collaborate to meet
patient needs and intervene if strategies are not effective.
Which of the following statements demonstrates a healthy hierarchy in the
healthcare team?
a. Physicians have greater influence over client care decisions
b. Team leader is the only one that controls the flow of communication
c. Patients are completely dependant on healthcare providers
d. Shared authority, responsibility, and decision making based on expertise
and knowledge - correct answer ✔d. Shared authority, responsibility, and
decision making based on expertise and knowledge
The unit uses team nursing for patient care. The team this week consists ofJ
asmeen an RN, Carlos the LPN, and Scott a Health Care Aide. Scott has
been an HCA on the unit for 6 years, and has registered in the Practical
nursing program. Jasmeen is a recent graduate and has 6 months expeience.
Carlos has been an LPN for 20 years and worked on this unit for 3 months.
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