EMILLYCHARLOTTE 2024/2025 ACADEMIC YAER ©2024 EMILLYCHARLOTTE. ALL RIGHTS RESERVED
FIRST PUBLISH SEPTEMBER 2024
NBHWC Exam Practice Questions and
Answers | 100% Pass
What is the most important moment in preparing for a session? - Answer✔✔-Practicing mindfulness,
before the session begins.
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What are 3 core coaching skills? - Answer✔✔-1. Mindful listening - cognitive and affective listening,
being present, pausing before speaking, listening for emotion.
2. Open-ended Inquiry - open ended questions to provoke storytelling.
3. Perceptive reflections - another form of listening, paraphrasing, summarizing, can activate an
emotional response.
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What is the coaching session structure? - Answer✔✔-- Session opening (7%, 2-3 min)
- Weekly goal review (20%, 5-7 min)
- 3-month goal review (7%, 2-3 min/monthly)
- Generative moment (40%, 10-12 min)
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,EMILLYCHARLOTTE 2024/2025 ACADEMIC YAER ©2024 EMILLYCHARLOTTE. ALL RIGHTS RESERVED
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- Goal setting (20%, 5-7 min)
- Session close (6%, 2-3 min)
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Which part of a coaching session is the longest? - Answer✔✔-Generative moment, 40%, 10-12 minutes
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In which part of the session does goal setting occur? - Answer✔✔-After generative moment
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What is the coach approach for this client situation? Client tends toward overzealous and unrealistic
goals - Answer✔✔-Coach Approach: Carefully monitor goals to help client keep them realistic
What is the coach approach for this client situation? Client is slow to become motivated and does not
make progress - Answer✔✔-Coach Approach: Address readiness to change through appreciative inquiry
and motivational interviewing.
- Discover strengths
- Weigh pros and cons
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,EMILLYCHARLOTTE 2024/2025 ACADEMIC YAER ©2024 EMILLYCHARLOTTE. ALL RIGHTS RESERVED
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- Modify environment
- Try new strategies
- Reconfirm or uncover new motivators
What is the coach approach for this client situation? Client is getting bored - Answer✔✔-Coach
Approach: Add variety to generative moment, offer a new assignment, explore other domains for change
and goals
What is the coach approach for this client situation? Client not making the change process a priority,
missing appointments, late - Answer✔✔-Coach Approach: Non-violent communication: Share your
observations, express empathy, inquire what could make vision/goals a priority, share value of small
steps
What is the coach approach for this client situation? Client realizes coaches are not magicians,
disillusioned by all the work it takes - Answer✔✔-Coach Approach: Normalize their experience,
emphasize small steps, share your confidence in creating action plans and weekly goals
What is the coach approach for this client situation? Client not attempting their SMART goals on a
weekly basis - Answer✔✔-Look for what isn't working in client's behaviors to set a new goal for fresh
start, probe for motivators, discuss with mentor coach
What is the coach approach for this client situation? Client is not at 50% of their 3-month goal at week 6
- Answer✔✔-Coach Approach: Reassess 3-month goals to make sure they are realistic, revisit vision, talk
to mentor coach
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, EMILLYCHARLOTTE 2024/2025 ACADEMIC YAER ©2024 EMILLYCHARLOTTE. ALL RIGHTS RESERVED
FIRST PUBLISH SEPTEMBER 2024
What is the coach approach for this client situation? Client discouraged by not seeing results -
Answer✔✔-Coach Approach: Focus on what IS working and client's strengths, talk about areas to
develop, create plan for improvement, try new tools/resources, discuss options with mentor coach
What are red flags for referral? - Answer✔✔-1. Decrease in ability to experience pleasure, sadness,
hopelessness, helplessness
2. Intrusive thoughts, can't focus
3. Unable to sleep, get back to sleep
4. Changes in appetite (increase or decrease)
5. Feeling guilty because others have suffered or died
6. Feelings of hopelessness, despair
7. Hyper alert or over tired
8. Irritability/Outburst of anger
9. Impulsive/Risk taking behavior
10. Thoughts of death/suicide
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What is the coaching agreement? - Answer✔✔-Coaching agreement is an opportunity to build trust,
rapport, boundaries and expectations. Describes the ROLE of the coach, AUTONOMY, CONFIDENTIALITY,
HIPAA, and allows all parties to AGREE ON COACHING PRICIPALS.
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