Evaluate how well AnheuserQuestionEvaluate how well Anheuser-Busch responded to the Bud Light boycott in 2023. Focus on the Arthur W. Page Principles. What did the organization do well, and where could it have improved?Answer & ExplanationConclusion:Anheuser-Busch's response to the Bud Light boycot...
Evaluate how well Anheuser-Busch responded to the Bud Light boycott in
2023. Focus on the Arthur W. Page Principles. What did the organization do
well, and where could it have improved?
Answer & Explanation
Conclusion:
Anheuser-Busch's response to the Bud Light boycott demonstrated some
adherence to the Arthur W. Page Principles, particularly in maintaining calm
and reiterating long-term commitments. However, the company could have
improved in areas such as transparency, proactive customer engagement, and
concrete actions demonstrating their values. By adopting a more holistic and
integrated approach, Anheuser-Busch could have better navigated the crisis and
reinforced its reputation and customer trust.
Step-by-step explanation
, In 2023, Anheuser-Busch faced a boycott of its Bud Light brand after partnering
with transgender influencer Dylan Mulvaney. To evaluate the company's
response, we can use the **Arthur W. Page Principles**, which are fundamental
guidelines for effective and ethical communication in public relations. These
principles include:
1. Tell the truth.
2. Prove it with action.
3. Listen to the customer.
4. Manage for tomorrow.
5. Conduct public relations as if the whole company depends on it.
6. Remain calm, patient, and good-humored.
Evaluation of Anheuser-Busch's Response Using the Arthur W. Page
Principles:
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller newage. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.99. You're not tied to anything after your purchase.