A long-term care home has experienced a large decline in
resident falls with injuries. A quality and safety officer audits
the Patient Safety Learning System to determine if nurses
reported safety incidents accurately. This is an example of
a) Quality management
b) Quality improvement
c) Quality assurance
,d) Risk management Correct Answer c
A new assessment tool Correct Answer Work styles
Joint collaboration between business administrators, biological
anthropologists, and molecular biologists
A nurse working on the medicine unit of an urban hospital
notices that their patient has not a sufficient urine output over
the last 12 hours. They decide to enter renal profile into the EHR
of the patient to assess their kidney function. This is an example
of:
a. Electronic medication administration records
b. Care planning tools
c. Clinical decision support systems
d. Computerized provider order entry (CPOE) Correct Answer
d
Computerized provider order entry (CPOE) refers to the process
of providers entering and sending treatment instructions -
including medication, laboratory, and radiology orders - via a
computer application rather than paper, fax, or telephone
Accreditation Process Correct Answer Conduct a self-
assessment across your organization
- How well are you meeting the required standards?
Use tools to assess your organization's culture
- Examples: work life culture, patient safety culture, governance
structure
,Third part evaluation of your organization's processes and
performance
- Talk and observe
Report preliminary findings by an Accreditation Specialist
Decision and action plan
- Accreditation Specialist will work with you to build a culture
of continuous QI
An arterial line (commonly referred to as art line) is a small
catheter that is inserted into an artery. Arterial lines are used in
critical care settings to provide continuous monitoring of blood
pressure. This is an example of:
a. Physiologic monitoring
b. Knowledge technology
c. Therapeutic treatments
d. Diagnostic testing Correct Answer a
Build Influence through Communications Correct Answer
Influence involves the use of power; it is a planned effort
It is most effective when you know what you want, and you
clearly communicate your intent.
Canadian Patient Safety (CPSI) Correct Answer Vision
Statement:
- Canada has the safest healthcare in the world
, Mission Statement:
- To inspire and advance a culture committed to sustained
improvement for safer healthcare
Strategy:
- Lead system strategies to ensure safe healthcare by
demonstrating what works and strengthening commitment
Care Delivery Models and Outcomes Correct Answer Team
based model led to more tasks not being done and more patient
adverse events
Total patient care led to less tasks not being done and less
patient adverse events
Carefulness, Fairness, Respectfulness Correct Answer Power
hierarchies—formal, informal
We must make every reasonable effort to be aware of how our
conduct affects others and to gain a basic understanding of
others' rights, needs and interests
Carefulness is a desire to be aware of consequences of our acts
and omissions
Change Process: A Relational Emancipatory Framework
Correct Answer Initiation
- What, so what, why, now what?
Reflection and Planning
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