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Naham Exam Complete Questions And Answers
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Naham Exam Complete Questions And Answers
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Naham Exam Complete Questions AndAnswers
AIDET CORRECT ANSWERS acknowledge, introduce, duration, explanation, thank
you
Press Ganey CORRECT ANSWERS provides patient service satisfaction surveys, used
for both public relations & performance improvement
KPI CORRECT ANSWERS Key Performance Indicator
KPI Example CORRECT ANSWERS Preregistration percentage, wait times, accuracy
rate, pos collections, productivity
HEAT CORRECT ANSWERS Hear them out, empathize with the customer, apologize,
take responsibility for actions
PPE CORRECT ANSWERS personal protective equipment
EMTALA CORRECT ANSWERS Emergency Medical Treatment and Active Labor Act
Medicaid CORRECT ANSWERS A federal and state assistance program that pays for
health care services for people who cannot afford them.
Medicare CORRECT ANSWERS A federal program of health insurance for persons 65
years of age and older
Medicare Part A CORRECT ANSWERS Hospital insurance that covers inpatient and
most skilled care. Mandatory copays for hospital days 21-150, getting higher with each
period of time.
Medicare Part B CORRECT ANSWERS outpatient services
Medically necessary CORRECT ANSWERS Medical services, procedures, or supplies
that are reasonable and necessary for the diagnosis or treatment of a patient's medical
condition, in accordance with the standards of good medical practice, performed at the
proper level, and provided in the most appropriate setting.
CHAMPVA CORRECT ANSWERS Civilian Health and Medical Program of the
Department of Veterans Affairs
Anti-Kickback Statute CORRECT ANSWERS Prohibits offering, paying, soliciting or
receiving anything of value to induce or reward referrals or generate federal healthcare
program business.
, IMM CORRECT ANSWERS important message from medicare
HIPPA CORRECT ANSWERS Health Insurance Portability and Accountability Act
TRICARE CORRECT ANSWERS U.S. government health insurance plan for all military
personnel
Veterans Administration (VA) CORRECT ANSWERS A federal agency that administers
benefits provided by law for veterans of the armed forces.
PHI CORRECT ANSWERS Protected Health Information
PHI examples CORRECT ANSWERS name, address, phone number, admission and
discharge dates, email address
Health plan information,
Accreditation CORRECT ANSWERS defined as self assessment and external peer
assessment process used by healthcare organizations to access their level of
performance and to implement ways to continuously improve
acute care CORRECT ANSWERS pattern of health care in which a patient is treated for
an acute episode of illness, for the sequelae of an accident or other trauma, or during
recovery from surgery
Acute Inpatient Care CORRECT ANSWERS A level of healthcare delivered to patients
experiencing acute illness or trauma. Acute care is generally short-term (<30 days).
ABN CORRECT ANSWERS Advanced Beneficiary Notice
ABN CORRECT ANSWERS a written notice that must be issued to a fee for service for
services that are usually covered by mcr
Accreditation CORRECT ANSWERS official authorization or approval for conforming to
a specified standard
acute care CORRECT ANSWERS medical attention to immediate problems
acute inpatient care CORRECT ANSWERS A level of healthcare delivered to patients
experiencing acute illness or trauma. Acute care is generally short-term (<30 days).
Advanced Directive CORRECT ANSWERS Legal document where a patient gives
written instructions about health care decisions in the future.
Ambulatory Services Same-Day surgery CORRECT ANSWERS patient recieves
surgical treatment and is discharged from facility within 4-6 hrs of procedures
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