Quality Improvement in Health Care Exam Questions with complete Solutions Latest Update
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Course
Healthcare Improvement
Institution
Healthcare Improvement
Quality Improvement in Health Care Exam Questions with complete Solutions Latest Update
CQI - Answers A structured organizational process for involving personnel in planning and executing a continuous flow of improvements to provide quality health care that meets or exceeds expectations
Three Ch...
Quality Improvement in Health Care Exam Questions with complete Solutions Latest Update
CQI - Answers A structured organizational process for involving personnel in planning and executing a
continuous flow of improvements to provide quality health care that meets or exceeds expectations
Three Characteristics of CQI - Answers staff support for process analysis and redesign
training programs for personnel
formation of process improvement teams
Four types of institutional improvement activities associated with CQI - Answers Localized improvement
organizational learning
process re-engineering
evidence-based medicine and management
Three basic strategies that implementors of CQI follow - Answers 1. true process improvement
2. competitive advantage
3. conformance to requirements
Three philosophical elements of CQI - Answers 1. customer focus
2. systems view
3. multiple causation
Three structural elements of CQI - Answers 1. process improvement teams
2. statistical analysis
3. Customer Satisfaction measures
Healthcare specific elements - Answers 1. epidemiological and clinical studies
2. involvement of the medical staff governance process
3. use of risk-adjusted outcome measures
4. use of cost-effectiveness analysis
5. use of quality assurance data and techniques and risk management data
What does PDSA cycle require organizations to do? - Answers Plan- plan a change or test aimed at
improvement
, Do- carry out the change on a small scale
Study- study the results
Act- act by adopting the change or by going through the cycle again
Limits of Industrial model of quality - Answers ignores complexitites
downplays knowledge, skills, motivation, and legal/ethical obligations of the practitioner
treats quality as free
gives more attention to supportive activities and less to clinical ones
provides less emphasis on influencing professional performance
What does the industrial model of quality help health care recognize the importance of? - Answers New
appreciation of the fundamental soundness of health care quality traditions. The need for greater
attention to consumer requirements, values, and expectations. The need for greater attention to design
of systems and processes as a means of quality assurance.
What are barriers to and facilitators to the spread, diffusion, and institutionalization of CQI innovations?
- Answers The active role of a leader is a key factor to the spread of diffusion and institutionalization. A
barrier in diffusion of CQI innovations in healthcare is the complexity of it.
Berwick's 7 rules for dissemination of innovation - Answers 1. find sound innovations
2.find and support innovators
3. invest in early adopters
4. make early adopter activity observable
5. trust and enable reinvention
6. create slack for change
7. lead by example
how does business case for improvement differ from other sets of arguments? - Answers Business case
differs by having a return of all the actors and not just individual investing business. It also needs to have
positive returns on the investment, where others do not require a positive return.
What are the factors associated with successful CQI applications? - Answers motivational factors
regulatory agencies and accreditation
transformational leadership
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