FLORIDA INSURANCE CUSTOMER SERVICE 440
The General Lines state exam consists of _______ questions with a ______ hour time
limit. - Answers-160,3
For a Customer Representative License, the applicant must show that he or she is how
many years of age? - Answers-18
When more than 50% of an agent's income comes from business from an agent or their
family, this is know as what type of business? - Answers-Controlled business
If a representative's license has gone more than 48 months without an appointment he
or she must apply once again as what? - Answers-first time applicant
A designated customer service representative in Florida can only be appointed by who
or what? - Answers-a general lines agent
Once an adjuster license has gone beyond __________ months without an
appointment, you will have to qualify as a first time applicant. - Answers-48
What elected official is a member of the Florida cabinet, and serves as the head of the
Department of Financial Services? - Answers-Chief financial officer
Who directly oversees the Division of Insurance Agent and Agency Services? -
Answers-Chief financial officer
Insurance company regulation is administered by which office? - Answers-Commission
of office of insurance regulation
Which office provides oversight to Florida's financial service providers? - Answers-Office
of financial regulation
What is the best definition of risk? - Answers-The chance of financial loss
What is temporary insurance which can be made through oral or written agreement? -
Answers-Binder
What type of insurance best describes when payments are made on behalf of the
insured to another party? - Answers-Liability insurance
John is shopping for auto insurance and is offered an insurance policy which he does
not agree with. The insurance representative tells him that the terms of the insurance
contract are non-negotiable. This type of insurance contract is known as a(n) - Answers-
Contract of adhesion
Wind, theft, lightning, fire, and flood are all examples of what? - Answers-Peril
, Intentionally destroying your car to collect money from the insurance is classified as
what type of hazard? - Answers-Moral
John was involved in an automobile accident that was not his fault. John then
transferred his rights to his insurance company to collect damages for the claim they
just paid. This is a perfect example of what insurance concept? - Answers-Subrogation
If an insurance company broadens coverage in similar policies then those who are
already insured under similar policies would receive said benefits of the broadened
coverage without additional premium. This insurance concept is best known as -
Answers-Liberalization
A policy condition that is based on information you provided to the insurer during the
application for insurance, or a policy condition that was inserted by the insurer is known
as a(n) - Answers-Warranty
If Ashley states that she has an anti-theft alarm on her vehicle when she in fact does not
have an alarm. Misleading the insurer in such a way is known as - Answers-
Misrepresentation
To comply with Florida's Financial Responsibility Law what are the coverages required?
- Answers-Bodily Injury Liability & Property Damage Liability
Pick the correct transportation mode that is considered a "defined motor vehicle"
according to the Florida No Fault Law. - Answers-18 Wheel Tractor Trailer
The following are all penalties for non-compliance with Florida's No Fault Law with the
exception of which one? - Answers-Impounding of Auto
If John has an accident and his PIP deductible is $1,000, how much will PIP pay if his
medical bills total to $6,000. - Answers-$4,000
John and David are best friends who are not related, live together and jointly own one
vehicle. This means they are ineligible for a Personal Auto Policy. - Answers-False
Which of the options below, under the Personal Auto Policy, is not considered a
supplementary payment? - Answers-$300 on bail bonds
John has 2 cars with $100,000 in uninsured motorist stacked. After a hit and run
accident what is the most John will be able to collect from his UM coverage? - Answers-
$200,000
John was driving to work when his windshield was shattered by a falling tree limb. His
Other Than Collision Deductible is $100, while his Collision Deductible is $250. If the
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