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MHA 702 Exam 1 Questions And 100% Correct Answers
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MHA 702 Exam 1 Questions And 100% Correct Answersclerical model - ANSWER paperwork based
Counseling model - ANSWER supporting employee growth
Industrial Model - ANSWER requires unions; HR guided by contracts
Control Model - ANSWER HR part of main staff; Japanese taught model
Consulting Model - ANSWER HR seen as "expert resources"; functions are "consultive"
Traditional HR Models are based upon -blank- - ANSWER Based on Perception
Alternative Clerical Model - ANSWER Acquire data, maintain records, file reports
Legal Model - ANSWER compliance to law and regulations
Financial Model - ANSWER HR well-versed in finances; focused on money, not how they
treat people
Managerial Model - ANSWER Same goals as line MANAGERS. HR is "de-centralized",
everyone interprets same guidelines differently
Humanistic Model - ANSWER higher quality of work, enhancing work life of individuals
Behavioral Science Model - ANSWER managers and employees=more sophisticated;
, using social psych to drive HR; employee incentive programs; using psych data
Alternative HR Models are based on -blank- - ANSWER Organizational, Operational,
Functional
Three Significant Changes Facing Healthcare Orgs - ANSWER Technological (past
15-20 yrs)
Financial (Decreased reimbursement)
Social- (what society expects of HC orgs)
Define Re-Engineering - ANSWER "down-sizing, retrenchment; focus is desired
outcome, not the current situation"
Definition of "Flattening" - ANSWER when HR loses their specialists to Re-Engineering
Definition De-Centralization - ANSWER companies cut money and costs
Supremacy Clause of the Constitution - ANSWER a conflict of jurisdictions, federal law
overrides state and local statutes
Examples where supremacy clause is not applicable - ANSWER Minimum wage,
Medicaid guidelines, Inc. statutes, Insurance regs.
Norris LaGuardia Act (1932) - ANSWER promoted union formation and activities
Natl Labor Relations Act (1935) - ANSWER Wagner Act, formed the Natl Labor Relations
Board
Social Security Act (1935) - ANSWER est social security
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