BMAL 590 OPS/PRODUCTION MANAGEMENT LATEST UPDATE QUESTIONS WITH COMPLETE SOLUTIONS
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Course
BMAL 590 OPS/PRODUCTION MANAGEMENT
Institution
BMAL 590 OPS/PRODUCTION MANAGEMENT
Which of the following terms does not describe one of the four broad categories of competitive priorities that a company can pursue? - CORRECT ANSWER Marketing
A low-cost operations strategy can be achieved by all of the following except - CORRECT ANSWER Finding new finance options...
BMAL 590 OPS/PRODUCTION MANAGEMENT
2024-2025 LATEST UPDATE QUESTIONS WITH
COMPLETE SOLUTIONS
Which of the following terms does not describe one of the four broad categories of
competitive priorities that a company can pursue? - CORRECT ANSWER Marketing
A low-cost operations strategy can be achieved by all of the following except -
CORRECT ANSWER Finding new finance options
Which of the following terms means offering something that customers will pay a
premium for, or something that outshines the competition? - CORRECT ANSWER
Superior quality
On-time delivery describes a company's ability to - CORRECT ANSWER Deliver a
product when promised
Which of the following defines why a company exists, outlines a company's core values,
and positions the company within its market? - CORRECT ANSWER Mission
statement
More specific details are provided by breaking the high-level business strategies into -
CORRECT ANSWER Functional strategies
Which of the following is/are fundamental differences between services and
manufacturing? - CORRECT ANSWER A,B, and C are fundamental differences
Of the following phrases, which is one of the most distinctive features of a service? -
CORRECT ANSWER Customer involvement in the production process
Organizations are linked in a supply chain by the exchange or flow of all of the
following except - CORRECT ANSWER Brand identity
, BMAL 590 OPS/PRODUCTION MANAGEMENT
2024-2025 LATEST UPDATE QUESTIONS WITH
COMPLETE SOLUTIONS
Which of the following is a strategic issue in operations management? - CORRECT
ANSWER Supply chain strategy
Firms undertake quality and process improvement efforts to achieve all the following
goals except - CORRECT ANSWER Reduced profitability
In the long term which of the following is not the result of an organization's quality
improvement efforts? - CORRECT ANSWER Employee turnover rate
Which of the following is not considered a dimension of product quality? - CORRECT
ANSWER Communication
Which term refers to a customer associating the quality of a product with the image of
the company? - CORRECT ANSWER Reputation
Security as a dimension of service quality means - CORRECT ANSWER Recognizing
that confidentiality is important in service delivery
The award created by the U.S. government in 1987 to help improve quality and
competitiveness of U.S. companies by recognizing the highest performing
organizations is the - CORRECT ANSWER Malcolm Baldrige National Quality Award
Which of the following is not one of the four quality absolutes as defined by Philip
Crosby? - CORRECT ANSWER Management must enforce quality levels
What percentage of the area of a normal curve is between +2 and -2 standard
deviations? - CORRECT ANSWER 0.955
Quality improvement efforts are often credited with reducing - CORRECT ANSWER
Overall production costs
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