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4400 final exam questions and answers verified 2024
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4400 final exam questions and answers verified 2024
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4400 final examobjectives/characteristics of a development plan (7) - correct answer
✔improve the performance in current job
sustain performance in current job
prepare employees for advancement
enrich the employees work experience
encourage personal growth
encourage performance improvement
encourage continuous learning
Developmental activities (9) - correct answer ✔on the job training
courses
self-guided reading
monitoring
attending a conference
getting a degree
job rotation
temporary assignments
membership or leadership role in professional or trade org.
direct supervisors responsibilities in developing employees (6) - correct
answer ✔explain requirements to achieve the desired performance level
explain the probability of success for each goal
referring employee to appropriate developmental activities
make suggestions about the developmental objectives
check on the employees progress
,provide reinforcements so employees will be motivated
Gap analysis is conducted when - correct answer ✔there are large
discrepancies between self perceptions and the perceptions of others.
questions that should be asked before implementing a 360 degree feedback -
correct answer ✔Does the organization value input and participation in
decision-making
Is cooperation evident among employees from different units or departments
Is there little or no fear of speaking up?
Why do companies over look B players (article) - correct answer
✔Companies fail to realize B players act as grounders for A players
what is the biggest misconception of employees - correct answer ✔That
everyone can be an A player as long as they are motivated to do so
goal of a feed forward interview - correct answer ✔understand the types of
behaviors and skills that individuals have that allow them to perform well and
to think about ways to use these same behaviors and skills in other context to
make further improvements in the future
feed forward interview has 3 steps - correct answer ✔Meeting between
supervisor and employee
1. eliciting a success story
2. uncover the underlying success factors
3. extrapolate the past into the future
, a 360 degree feedback system is most effective when used for - correct
answer ✔developmental purposed ONLY!!! (Not as administrative purposed).
People are more likely to be honest and open for development
4 sources of feedback in a 360 system - correct answer ✔peers
supervisors
customers
subordinates
(sometimes - self ratings)
Personal development plan deffinition - correct answer ✔specifies courses of
action to be taken in order to improve performance
Development plans are most useful when - correct answer ✔they are used
for development purposed instead of administrative & if they are included in a
performance review (employees will be more satisfied with the PM system
then)
development plans need to keep in mind two things - correct answer ✔the
needs of the organization and the needs of the employee
a 360 degree feedback system works best when - correct answer ✔the org.
culture supports open and honest feedback
Raters are trained
there is room for comments on the evaluation form
how does a 360 feedback help employees take control of their own career -
correct answer ✔It allows employees to gain a realistic assessment of where
to go with their careers
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