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MAN 320F Exam 2 -Questions with Correct Answers/ Verified/ latest Version (2024/2025)
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MAN 320F Exam 2 -Questions with Correct Answers/ Verified/ latest Version (2024/2025)
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MAN 320F Exam 2 -Questions with Correct Answers/ Verified/latest Version (2024/2025)
what are the questions you can ask to determine if a change has been successful on a long-
term level - ✔✔all of the above
in modern day organizations, when change is implemented it is often a _______. -
✔✔failure
with the size advantage, larger firms often have a single dominant culture with a universal
set of shared actions, values, and beliefs - ✔✔false
decentralization increases when the discretion to spend money, to hire people, and to make
similar decisions is moved farther up the hierarchy of authority - ✔✔false
what type of power does a manager exercise when he or she offers pay raises, bonuses,
special assignments, or compliments as incentives to subordinates? - ✔✔reward power
avoidance involves pretending a conflict does not really exist - ✔✔true
A student from your university recently called you to ask for a donation. During the pitch, he
said that a large percentage of undergrad alumni have donated, and an even larger
percentage of BHP alumni from your graduation year have donated. According to the six
principles of persuasion, which two of the following is the caller using? - ✔✔social proof
linkage
In order to judge whether a change implementation has been successful, it is important to
not only assess whether the intended change happened, but also to assess how the change
affected the organization and the change agent. - ✔✔true
the five stages of team development are forming, storming, norming, performing,
adjourning - ✔✔true
, to begin understanding an organization's culture, it is often easiest to start with which of the
following? - ✔✔stories about the organization
often, the language of a subculture, and its ritual and rites, emerge from the group as a form
of jargon. - ✔✔true
Which of the following characteristics of a change leader is/are related to successful
implementation of change? - ✔✔all the answer choices are correct
An essential criterion of a true team is that the members feel 'collectively accountable' for
what they accomplish. - ✔✔true
team performance is not in danger of suffering when: - ✔✔goals are well designed
Team cohesiveness tends to be low when members are similar in age, attitudes, needs and
backgrounds. - ✔✔false
the system of shared actions, values, and beliefs that develops within an organization and
guides the behavior of its members is called an organization culture - ✔✔true
A product divisional form of departmentalization is the best organizational structure for a
company that produces only one product but sells it in numerous geographical locations. -
✔✔false
high performance teams turn a general sense of purpose into specific performance
objectives - ✔✔true
when issues are more important to others than to yourself or when you want to build
'credits' for use in later disagreements, _______ ,may be used - ✔✔accommodations
unfortunately, given its origin from the founder's values, managers cannot modify the
visible aspect of culture, such as language, stories, rites, rituals, and sagas - ✔✔false
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