WGU D351 Functions of Human Resource Management Pre-
Assessment 70 Questions with Verified Answers
Which type of skill should a human resources (HR) officer have to increase team
collaboration and communication? - CORRECT ANSWER Interpersonal
A human resources (HR) team is remapping job functions and processes in its
department. The team is focused on the use of resources for different HR tasks
and the associated costs.
Which part of the organizational operation is the HR team focused on? - CORRECT
ANSWER Efficiency
Which group directly impacts company performance? - CORRECT ANSWER Part-
time employees
A company's leaders are redefining the company's expectations and goals. They
need to communicate these changes to the rest of the company.
What should leaders update to communicate the changes? - CORRECT ANSWER
Mission statement
What should a business leader maximize to reduce an organization's internal
costs? - CORRECT ANSWER Efficiency
Which organizational structural component standardizes jobs? - CORRECT
ANSWER Formalization
Which component of organizational structure represents how policies govern
positions? - CORRECT ANSWER Formalization
Which form of technology innovation addresses a labor shortage and reduces
overall company costs long term? - CORRECT ANSWER self check out kiosk
, Which input focuses on staffing needs for creating organizational outputs? -
CORRECT ANSWER Personnel
Which process is critical for understanding and creating position descriptions? -
CORRECT ANSWER Job analysis
A company's vice president (VP) of accounting filled a manager position in the
department with an internal analyst. The position was not posted internally.
Which type of recruiting is this? - CORRECT ANSWER Targeted
What is the goal of the recruitment process? - CORRECT ANSWER Hiring qualified
applicants who fit with the organization's culture
An applicant who is an introvert is concerned about the expectation to attend the
company's morale events if hired. Which fit selection mismatch is the applicant
worried about? - CORRECT ANSWER Person-organization
Which consequence for a company comes from selecting the wrong candidate? -
CORRECT ANSWER Lower productivity
What is the largest recruiting source for companies seeking a varied talent pool? -
CORRECT ANSWER Labor Markets
Which document from a job analysis identifies the required applicant
qualifications? - CORRECT ANSWER Job specification
A Human Resources (HR) department is developing a firefighter employment test
that includes a component to detect deviant behavior. Which kind of validity is
this test designed to measure? - CORRECT ANSWER Construct
A firefighter job analysis identified that firefighters must be able to do the
following:
pull or drag up to 150 pounds through areas with zero visibility
walk and crawl around obstacles on fire
carry a 35-pound hose pack up smoke-filled stairs
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