WGU D351 Functions of Human Resource Management
Exam 162 Questions with Verified Answers
What is the role of HR planning in organizations? - CORRECT ANSWER HR planning
helps organizations understand future employee needs.
What are the different types of employee compensations? - CORRECT ANSWER
Direct (salary, hourly rate and bonuses) and Indirect (services, benefits, and
training)
What are the four implicit HR objectives? - CORRECT ANSWER 1. Improve
productivity 2.Improve quality of work 3. Ensure legal compliance 4. Ensure
ethical behavior
What is HR's contribution to productivity? - CORRECT ANSWER HR managers
contribute to productivity through work, organization and design
Define Moral Philosophy - CORRECT ANSWER principles, rules, and values people
use in deciding what is right or wrong
How to create culture of ethical behavior? (6) - CORRECT ANSWER 1. Positive
work environment. 2. Hiring ethical individuals. 3. Providing ethical training. 4.
Labeling and modeling, ethical behavior. 5. Establishing ethics. 6 open door policy.
What are six major trends, influencing work environment? - CORRECT ANSWER 1.
Increase competition.
2. Cost and benefits of HR utilization.
3. Productivity changes.
4. Pace and complexity of changes.
5. Workplace dysfunction systems.
6. Society trends.
Definition of culture - CORRECT ANSWER a system of shared beliefs and values
guiding behavior
,Shapers of organizational culture - CORRECT ANSWER Top management values
shape, organizational culture, and strategy
What Business and industry knowledge for HR professionals is needed? -
CORRECT ANSWER 1. Strategic planning.
2. Financial statements.
3. Sales, marketing, production techniques.
4. Data processing, MIS knowledge.
Define HR generalist - CORRECT ANSWER Provide guidance, support
management, and service as a source of help and information on human resource
matters.
Define HR specialist - CORRECT ANSWER Responsible for specific human resource
management functions within the organization.
purpose of SWOT analysis - CORRECT ANSWER Assess the firms, internal abilities
and vulnerabilities to the external environment
Expectation of HR department regarding change - CORRECT ANSWER Become
agents for change, facilitate organizational change, maintain organizational
flexibility, and adaptability
What is the difference between tactical work and strategic work? - CORRECT
ANSWER Tactical work is daily tasks and strategic work focuses on future
improvements and innovations
What is an internal factor referring to firms equipment and knowledge? -
CORRECT ANSWER Technology
What two categories are ethical theories divided into? - CORRECT ANSWER
Consequentialist and deontological
What is the focus of Deontological theory? - CORRECT ANSWER Uses rules to
distinguish right from wrong. Requires disregarding the possible consequences of
our actions when determining what is right and what is wrong.
, What is the focus of consequentialist theory? - CORRECT ANSWER judges whether
or not something is right by what its consequences are
First step in HR change initiative? - CORRECT ANSWER Securing top management
support
Explain the concept of employee engagement? - CORRECT ANSWER Refers to the
emotional commitment and employee has to the organization and its goals.
What is the role of HR and fostering diversity and inclusion? - CORRECT ANSWER
HR plays a crucial role and creating a maintaining a diverse and inclusive
workplace by implementing policies and practices that promote equality and
respect.
Define performance management - CORRECT ANSWER Process of creating a work
environment, which people can perform to the best of their abilities to meet the
company goals.
What is the significance of succession planning in HR? - CORRECT ANSWER It is
essential for HR to ensure a smooth transition of key roles within the
organization, minimizing, disruptions, and maintaining continuity.
Defined the term workforce development - CORRECT ANSWER Focuses on
enhancing the skills, knowledge, abilities of employees to align with the
organizations, current and future.
Employment-at-will (EAW) - CORRECT ANSWER An employer may terminate an
employee anytime. Employment at well, also allows the employer to leave a job
at any time, and for any reason, without facing adversely legal consequences.
What are the consequences to employees of employment at-will? - CORRECT
ANSWER Being financially insecure & vulnerable.
What are the three exceptions to employment at will? - CORRECT ANSWER 1.
Public policy exception 2. Implied contract exception 3. Implied convent of good
faith exception
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