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WGU D351 Functions in Human Resources Exam 254 Questions with Verified Answers,100% CORRECT
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WGU D351 Functions in Human Resources Exam 254 Questions with Verified Answers
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WGU D351 Functions in Human Resources Exam 254Questions with Verified Answers
Explain why relationship building and engagement are important in both human
resource management and your personal life. - CORRECT ANSWER The people
within an organization are one of the primary means of creating a competitive
advantage for the organization.
Identify the difference between the traditional view of human resource
management (HRM) and the present view. - CORRECT ANSWER HR is
transforming from clerical support to a strategic business partner that makes
data-driven decisions.
Identify the major challenges that HR managers face in a modern organization -
CORRECT ANSWER Upskilling the workforce to manage the AI revolution and
extracting value from big data
Four critical dependent variables that managers must control in order to compete
in a modern organization: - CORRECT ANSWER productivity, employee
engagement, turnover, and absenteeism
Four major HRM skill sets: - CORRECT ANSWER technical, interpersonal,
conceptual and design, business
Line manager's six HRM responsibilities: - CORRECT ANSWER legal considerations,
labor cost controls, leadership & motivation, training & development, appraisal &
promotion, and employee safety & security
Eight major HRM discipline areas: - CORRECT ANSWER legal, staffing, training and
development, employee relations, compensation and benefits, safety, ethics, and
analytics
Explain the five parts of the practitioner's model for HRM - CORRECT ANSWER On
the first level are the items that are absolutely critical to the organization.
,The second level encompasses those things that are required to identify the kinds
of jobs that must be filled and then to recruit and select the right types of people.
As we get into the third tier, we concern ourselves with management of the
human resources.
In the fourth tier, we look at how to reward and maintain employees.
Finally, in the top tier, minimize unnecessary turnover and dissatisfaction.
business skills - CORRECT ANSWER The analytical and quantitative skills—
including in-depth knowledge of how the business works and its budgeting and
strategic-planning processes—that are necessary for a manager to understand
and contribute to the profitability of the organization
conceptual and design skills - CORRECT ANSWER The ability to evaluate a
situation, identify alternatives, select a reasonable alternative, and make a
decision to implement a solution to a problem
cost center - CORRECT ANSWER A division or department that brings in no
revenue or profit for the organization—running this function only costs the
organization money
effectiveness - CORRECT ANSWER A function of getting the job done whenever
and however it must be done
efficiency - CORRECT ANSWER A function of how many organizational resources
were used in getting the job done
employee engagement - CORRECT ANSWER A combination of job satisfaction,
ability, and a willingness to perform for the organization at a high level and over
an extended period of time
employee experience - CORRECT ANSWER Employee engagement as well as the
totality of other interactions between the individual and their workplace and
whether those interactions are positive or negative overall
, human resources (hr) - CORRECT ANSWER The people within an organization
interpersonal skills - CORRECT ANSWER The ability to understand, communicate,
and work well with individuals and groups through developing effective
relationships
knowledge workers - CORRECT ANSWER Workers who "use their head more than
their hands" and who gather and interpret information to improve a product or
process for their organizations
line managers - CORRECT ANSWER The individuals who create, manage, and
maintain the people and organizational processes that create whatever it is that
the business sells
productivity - CORRECT ANSWER The amount of output that an organization gets
per unit of input, with human input usually expressed in terms of units of time
Productivity Center - CORRECT ANSWER A revenue center that enhances the
profitability of the organization through enhancing the productivity of the people
within the organization
Revenue Centers - CORRECT ANSWER Divisions or departments that generate
monetary returns for the organization
staff managers - CORRECT ANSWER Individuals who advise line managers in some
field of expertise
sustainable competitive advantage - CORRECT ANSWER an advantage that cannot
be copied by the competition
technical skill - CORRECT ANSWER The ability to use methods and techniques to
perform a task
Identify the major components of the external environment. - CORRECT ANSWER
Customers, competition, suppliers, labor force, shareholders, society, technology,
economy, and government
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