PB2402 Inleiding in Conflicthantering en Mediation (PB2402)
Institution
Open Universiteit (OU)
Book
Interpersonal Conflict
More than 250 practice questions (correct/incorrect, multiple choice and open questions) about Hocker & Wilmot's book Interpersonal Conflict. Ordered by chapter.
pb2402 inleiding in conflicthantering en mediation interpersonal conflict hocker
Connected book
Book Title:
Author(s):
Edition:
ISBN:
Edition:
More summaries for
Interpersonal Conflict 10Th Ed by Hocker Wilmot - Test Bank
All for this textbook (2)
Written for
Open Universiteit (OU)
Psychologie
PB2402 Inleiding in Conflicthantering en Mediation (PB2402)
All documents for this subject (1)
3
reviews
By: loyaltytho • 1 year ago
By: FranksSamenvatting • 4 year ago
By: nikkysegers • 4 year ago
Seller
Follow
student75
Reviews received
Content preview
EXAM QUESTIONS:
Chapter 1
True/False
T F 1. According to Chapter 1, the authors state that people are born with conflict
management skills that mostly stem from common sense.
T F 2. Once a person becomes truly skilled at managing conflict, he or she will not
have to deal with it—conflict is avoidable.
T F 3. Once a person perceives that another person’s emotional intensity is
escalating, the negative spiral has begun.
T F 4. More than 50 percent of adolescent conflicts are resolved by standoffs or
withdrawal.
T F 5. An example of a scarce resource is self-esteem.
T F 6. According to the text, disagreements are same as conflicts.
T F 7. According to the text, an interpersonal conflict requires that the struggle
be expressed.
T F 8. Unresolved conflict can have an impact on a person’s mental health.
T F 9. A gridlocked conflict arises when a conflict makes a person feel wanted by
his or her partner.
T F 10. According to the text, complaints can only be destructive, not constructive.
T F 11. Increasing accurate self-awareness will help you better manage conflict.
Multiple Choice Questions
1. Which of the following is not an essential feature of Hocker and Wilmot’s definition of
interpersonal conflict?
a. An expressed struggle
b. Independence
c. Perceived incompatible goals
d. Perceived scarce resources
e. Interference
Hocker: Interpersonal Conflict, 10e TB-1 | 1
, Ans: b
2. Terry and Pat have been in a committed romantic relationship for five years. Increased conflict
has characterized their relationship recently. Both have become less invested in the
relationship and have sought out others to fulfill some of their needs for affection, inclusion,
and control. They don’t rely on each other much or expect much from each other. The
couple’s choices reflect which of the five features that contribute to destructive conflict?
a. Escalatory spirals
b. Avoidance spirals
c. Retaliation
d. Inflexibility and rigidity
e. A competitive system of domination and submission
Ans: b
3. Suki and Laura are best friends. Laura feels betrayed because Suki is so caught up in her
relationship with her new boyfriend that she doesn’t appear to have time for Laura. In this
instance, the conflict is fueled by:
a. interdependence.
b. perceived incompatible goals.
c. low self-esteem.
d. avoidance of the issues.
e. perceived scarce resources.
Ans: e
4. Which of the following is one of the basic dynamics of all avoidance spirals?
a. Refraining from complaining to third persons about the other party
b. Increasing one’s dependence on another person
c. Interacting more directly with another person
d. Harboring of resentment or disappointment
e. Avoiding the other party passively
Ans: d
5. Defensive climates, rather than supportive climates, are created when people use:
a. strategy rather than spontaneity.
b. empathy rather than neutrality.
c. description rather than evaluation.
d. provisionalism rather than certainty.
e. equality rather than superiority.
Hocker: Interpersonal Conflict, 10e TB-1 | 2
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller student75. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $5.36. You're not tied to anything after your purchase.
