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Publix Deli Assistant Manager Exam with correct answers.
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Publix Deli Assistant Manager Exam withcorrect answers
How many days does a Meat & Cheese platter get? - correct answer -2 days
Which of the following gets 2 days? A: Sub Selection platter, Wrap Variety platter, All American - correct
answer -All American
How many days does a Publix Turkey Ringleader get - correct answer -1 day
Where do you look for info on Cubanitos? - correct answer -Deli Platter guides
What two chemicals can't be combined (will/can cause permanent lung damage) - correct answer -Block
Whitener and Q San
What chemical is kept separate from everything else? - correct answer -Block Whitener
When rotating in new stock, and to keep older stock in front, so that it sells first, what method are you
using? - correct answer -FIFO - first in first out
What are the 5 steps to Customer Service? - correct answer -1. Welcome customer.
2. Use the customer's name
3. Take care of the customer's needs
4. Thanks the customer
5. Invite the customer back
What method should you use to deal with difficult customers, and what is each step? - correct answer -
CALM Approach
C: stay cool.
, A: Apologize for the problem
L: Listen with empathy
M: Make it right
How often do you clean the cutting gloves? - correct answer -4 hours
Immediately clean slicer after slicing which meat? A: should be easy (options will include something like:
regular turkey, ham, salsalito turkey, and smoked turkey) - correct answer -Salsalito, pastrami, roast
beef
Oil and vinegar at the sub shop gets what FIFO appropriately colored top? - correct answer -Green
What color code does grease cutter positive have? - correct answer -Yellow
What portion size of corn beef does a reuben sandwich get? - correct answer -6 oz
What is the shelf life for the reuben sauerkraut mixture in the cooler? - correct answer -3 days
Which BH turkey is only ONE breast? - correct answer -Salsalito
Which BH Ham has the lowest sodium per serving? - correct answer -Bourbonridge technically, or black
forest
What is the first thing Sub Shop does in the morning? - correct answer -Clean Turbochef
By what time should you have completed slicing the Fresh Slice Cheese of the Week? - correct answer -
10:00am
What is the latest time for production of G&G items? - correct answer -10:00am
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