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Ch. 14 Ensuring Quality Care Exam Questions and Answers
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Ch. 14 Ensuring Quality Care Exam Questions and Answers
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Ch. 14 Ensuring Quality Care ExamQuestions and Answers
Quality iiof iiCare
A iiconcept iiused iito iievaluate iithe iiextent iiof iihow iiefficiently iiand iieffectively
iihealthcare iisystems iiprovide iisafe iipatient iicare iiat iia iireasonable iicost iito iipeople
iiin iineed. iiIt iiis iithe iidegree iito iiwhich iihealth iiservices iifor iiindividuals iiand
iipopulations iiincrease iithe iilikelihood iiof iia iidesired iihealth iioutcome.
3 iiElements iiof iiQuality
structure, iiprocess, iioutcomes
-Care iishould iibe iisafe, iieffective, iipatient-centered, iitimely, iiefficient, iiand
iiequitable
IOM iiquality iiaims
1. iiSafe: iiavoiding iiinjuries iito iiots iifrom iicare iithats iiintended iito iihelp iithem
2. iiTimely: iidecreased iiwait/delay
3. iiEffective: iiprovide iiservices iibased iion iiscientific iiknowledge
4. iiEfficient: iiavoiding iiwaste ii(supplies, iietc)
5. iiEquitable: iiproviding iicare iithat iidoesnt iivary iiin iiquality iid/t iipersonal
iicharacteristics ii(race, iigender, iietc)
6. iiPatient-centered: iicare iithats iirespectful iiand iiresponsive iito iiindividual iipt
iipreferences, iineeds iiand iivalues
Quality iiAssurance ii(QA)
gathering iiand iievaluating iiinformation iiabout iithe iiservices iiprovided iias iiwell iias
iithe iiresults iiachieved iiand iicomparing iithis iiinformation iiwith iian iiaccepted
iistandard
CQI ii(continuous iiquality iiimprovement)
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