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Chapter 15 Ensuring quality care Exam Questions and Answers
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Chapter 15 Ensuring quality care Exam Questions and Answers
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Chapter 15: Ensuring quality care ExamQuestions and Answers
definition iiof iiquality ii- iiAnswers ii-a iilevel iiof iiexcellence iiof iicare iibased iiupon iipre-
established iicriteria
how iidoe iithe iiInstitute iiof iiMedicine ii(IOM) iidefine iicare? ii- iiAnswers ii-the iidegree iito
iiwhich iihealth iiservices iifor iiindividuals iiand iipopulations iiincrease iithe iilikelihood iiof
iidesired iihealth iioutcomes iiand iiare iiconsistent iiwith iicurrent iiprofessional iiknowledge
IOM iirecommendations iito iiimprove iierror iireduction iiand iiquality ii- iiAnswers ii-establish
iileadership, iiresearch, iitools, iiand iiprotocols iito iienhance iithe iisafety iiknowledge iibase,
iidevelop iia iipublic iimandatory iinational iireporting iisystem iiand iiencourage iiparticipation
iiin iivoluntary iireporting iisystems, iiuse iioversight iiorganizations, iihealthcare iipurchasers,
iiand iiprofessional iiorganizations iito iiincrease iiperformance iistandards iiand
iiexpectations iifor iisafety iiimprovements, iiand iiimplement iisafety iisystems iiat iithe iipoint
iiof iicare iidelivery iiin iihealth-care iiorganizations
IOM iiestimated iithat iiabout ii98,00 iipeople iidie iiper iiyear iidue iito ii.. ii- iiAnswers ii-adverse
iievents iiand iimedical iierrors iiin iihospitals
consumer iidemand iifor iihigher iiquality iicare iihas ii______ iidramatically ii- iiAnswers ii-
increased
nurses iiare iiin iia iipivotal iiposition iito ii- iiAnswers ii-positively iiinfluence iiquality iiand
iisafety iiat iilocal, iistate, iiand iinational iilevels
methods iito iiimprove iiquality iiof iicare ii- iiAnswers ii-quality iiassurance ii(QA), iicontinuous
iiquality iiimprovement ii(CQI), iitotal iiquality iimanagement ii(TQM), iibenchmarking,
iileapfrog iigroup, iiand iiquality iiindicators ii(QIs)
case iimanagement iiprotocols ii- iiAnswers ii-also iiknown iias iiclinical iipathways;streamline
iicharting iiprocess; iiencourage iidocumentation iiacross iimultidisciplinary iiteams;
iisystematically iimonitory iivariances iifrom iiprescribed iiplans iiof iicare; iiidentify iihow iiclient
iicare iiand iiprogress iivary iifrom iia iipredetermined iiplan; iienable iimore iiaccurate
iiassessment iiof iiclient iicare iicosts; iimaintain iiquality iicontrol iimeasures
risk iimanagement ii- iiAnswers ii-focuses iion iiidentifying, iianalyzing, iievaluating iirisks iiand
iireduces iirisk iito iidecrease iiharm iito iiclients
, when iian iiadvert iievent iidoes iioccur... ii- iiAnswers ii-attempts iiare iimade iito iiminimize
iilosses
risk iimanagement iiincludes ii- iiAnswers ii-aspects iiof iidetection, iieducation, iiand
iiintervention
who iiis iithe iikey iito iiany iirisk iimanagement iiprogram? ii- iiAnswers ii-nursing iistaff
high iirisk iiareas iiinclude: ii- iiAnswers ii-medication iierrors, iicomplications iifrom iitests iiand
iitreatments, iifalls, iirefusal iiof iitreatment iior iirefusal iito iisign iitreatment
national iiclient ii(patient) iisafety iigoals ii- iiAnswers ii-improve iiaccuracy iiof iiclient
iiidentification, iiimprove iieffectiveness iiof iicommunication iiamong iicaregivers, iiimprove
iisafety iiof iiusing iimedication, iireduce iirisk iiof iihealth iicare iiassociated iiinfection, iiand
iiidentify iiclient iisafety iirisks iiinherent iiin iiits iipatient iipopulation
sentinel iievent ii- iiAnswers ii-an iiunexpected iioccurrence iiinvolving iideath iior iiserious
iiphysical iior iipsychological iiinjury, iior iithe iirisk iithereof
serious iiinjury iiincludes ii- iiAnswers ii-loss iiof iilimb iior iifunction
are iisentinel iievents iithe iisame iias iierrors? ii- iiAnswers ii-no
what iisentinel iievents iiindicate? ii- iiAnswers ii-the iineed iifor iiimmediate iiinvestigation iiand
iiresponse
when iiwas iithe iiSix iiSigma iiImprovements iifirst iideveloped? ii- iiAnswers ii-in iithe iiearly
ii1980s
what iiwas iiit iifirst iiused iifor? ii- iiAnswers ii-the iimanufacturing iiindustry
when iidid iiit iistart iibeing iiused iiin iithe iihealth iicare iisystem? ii- iiAnswers ii-middle iito iilate
ii1990s
origins iiof iithe iiSix iiSigma iiqualities iican iibe iitraced iiback iito iithe ii_____ iiand iiare iibased
iion iithe ii______ ii- iiAnswers ii-1920s; iistatistical iimodel iibell-shaped iicurve
the iiperfect iibell iicurve ii- iiAnswers ii-the iimean iiis iiexactly iiin iithe iicenter iiat iithe iihighest
iipoint iiof iithe iicurve iiand iithe iiaway iifrom iithe iimean, iithe iicurve iislopes iidown iiat iia
iipredictable iirate iion iiboth iisides
the iibell iicurve iiis iidivided iiinto.. ii- iiAnswers ii-standard iideviations
each iistandard iideviations iiis iidesignated iia ii____ iiand iigiven iia ii____ ii- iiAnswers ii-
sigma ii; iinumber ii(e.g. iiplus iior iiminus ii1 iisigma)
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