NURSING: EFFECTIVE COMMUNICATION IN NURSING QUESTIONS AND ANSWER SHEET MERGED
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Course
Advance nursing
Institution
Advance Nursing
1. Communication is defined as...
a) Exchanging information, thought or ideas using
speech
Class
Date
b) Exchanging information, thought or ideas by
phone
c) Exchanging information, thought or ideas in
written
2. purpose of communication is to...
a) Initiate intervention for pla...
Name
NURSING: EFFECTIVE COMMUNICATION IN
NURSING QUESTIONS AND ANSWER
SHEET MERGED Class
Total questions: 120
Worksheet time: 2hrs 46mins Date
1. Communication is defined as...
a) Exchanging information, thought or ideas using b) Exchanging information, thought or ideas by
speech phone
c) Exchanging information, thought or ideas in d) Exchanging information, thought or idea using
written speech, writing or using body languages.
2. purpose of communication is to...
a) Initiate intervention for plan of care b) Develop rapport with client
c) All above d) Explain the procedure
3. Goals of effectives communication EXCEPT
a) Personal interest b) encourage acceptance of responsibility
c) Develop trust d) Facilitate client understanding
4. A parent tells the pediatric nurse practitioner, “I’ve never told anyone this information about my son. ”
This is an example of:
a) Identifying problems and goals b) Building trust
c) Revealing d) Clarifying roles
5. A response from a receiver
a) Feedback b) Communication
c) Medium (channel) d) Context
1/25
,6. You are caring for a patient who has had a CVA (cerebral vascular accident/ stroke) and is experiencing
aphasia as a result. What would you do as a nurse incharge of the patient to promote communication?
a) Speak louder so the patient can hear you b) Use visual cues such as pictures and gestures
c) Ask more questions to get more information d) Refer the patient to the speech therapist in
order to communicate with your patient
7. Which of the barriers of effective communication leads to ineffective communication?
a) Information overload b) Emotions
c) Electronic communication d) Distractions
8. What happens when you are using jargon or terminology with someone who doesn’t understand it?
a) Helping them to learn through emersion b) Causing miscommunication
c) Demonstrating you are smarter than them d) Embarrassing them
9. Good listening skills include:
a) Showing interest, hearing the message, and b) Labeling, cultural sensitivity, and talking slowly.
not interrupting.
c) A message, a sender, and a receiver. d) Verbal message, written communication and a
receiver
10. Communication for directing and delegation the work.
Which level of communication refers to...
a) Nurse - nurse b) Nurse - supervisor
c) Nurse - subordinates d) Nurse- client
11. Communication is defined as...
a) Exchanging information, thought or ideas by b) Exchanging information, thought or ideas using
phone speech
c) Exchanging information, thought or idea using d) Exchanging information, thought or ideas in
speech, writing or using body languages. written
2/25
, 12. purpose of communication is to...
a) Initiate intervention for plan of care b) Explain the procedure
c) All above d) Develop rapport with client
13. Goals of effectives communication EXCEPT
a) encourage acceptance of responsibility b) Personal interest
c) Facilitate client understanding d) Develop trust
14. A parent tells the pediatric nurse practitioner, “I’ve never told anyone this information about my son. ”
This is an example of:
a) Building trust b) Identifying problems and goals
c) Clarifying roles d) Revealing
15. A response from a receiver
a) Context b) Communication
c) Feedback d) Medium (channel)
16. You are caring for a patient who has had a CVA (cerebral vascular accident/ stroke) and is
experiencing aphasia as a result. What would you do as a nurse incharge of the patient to promote
communication?
a) Ask more questions to get more information b) Refer the patient to the speech therapist in
order to communicate with your patient
c) Use visual cues such as pictures and gestures d) Speak louder so the patient can hear you
17. Which of the barriers of effective communication leads to ineffective communication?
a) Emotions b) Distractions
c) Electronic communication d) Information overload
18. What happens when you are using jargon or terminology with someone who doesn’t understand it?
a) Helping them to learn through emersion b) Causing miscommunication
c) Demonstrating you are smarter than them d) Embarrassing them
3/25
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