BUS208: PRINCIPLES OF MANAGEMENT -
SAYLOR DIRECT CREDIT FINAL EXAM
How many steps are there in the Rational Decision-Making model? - ANSWERS-6
(define the problem, identify the decision criteria, allocate the criteria weights,
develop the alternatives, evaluate the alternatives, select the best alternative)
unfreeze" step of Lewin's three-step model - ANSWERS-ensure that employees
are ready for change
matrix organizations - ANSWERS-organizations with a flexible structure that brings
together specialists from different areas of the company to work on individual
projects on a temporary basis
modular organizations - ANSWERS-an organization that outsources noncore
business activities to outside companies, suppliers, specialists, or consultants
learning organizations - ANSWERS-actively seeks to acquire knowledge and
change behavior as a result of the newly acquired knowledge
boundaryless organizations - ANSWERS-An organization that eliminates
traditional barriers between departments as well as barriers between the
organization and the external environment.
,According to J.O. Cherrington and D.J. Cherrington, what is the definition of "false
impressions"? - ANSWERS-occur when an individual purposefully represents
herself or himself as something that he or she is not.
person-job fit - ANSWERS-The degree to which a person's skill, knowledge,
abilities, and other characteristics match the job demands.
job-organization fit - ANSWERS-the degree to which individuals are matched to
the culture and values of the organization
person-organization fit - ANSWERS-The degree to which a person's values,
personality, goals, and other characteristics match those of the organization.
process loss - ANSWERS-any aspect of group interaction that inhibits good
problem solving
collaborative action - ANSWERS-along with a common goal, teams have
collaborative tasks
compensation based on shared outcomes - ANSWERS-based primarily on a shared
outcome, not individual performance.
sacrifice for the common good - ANSWERS-individuals give up scarce resources for
the common good instead of competing for those resources
, Production tasks - ANSWERS-Tasks that include actually making something such
as a building, product, or a marketing plan.
Idea generation tasks - ANSWERS-Creative tasks such as brainstorming a new
direction or creating a new process.
Problem-solving tasks - ANSWERS-Refers to coming up with plans for actions and
making decisions.
Task interdependence - ANSWERS-refers to the degree that team members
depend on one another to get information, support, or materials from other team
members to be effective.
Pooled interdependence - ANSWERS-When team members may work
independently and simply combine their efforts to create the team's output.
sequential interdependence - ANSWERS-when the output of one unit becomes
the input for another in sequential fashion
reciprocal interdependence - ANSWERS-work completed by different jobs or
groups working together in a back-and-forth manner
outcome interdependence - ANSWERS-the degree to which team members share
equally in the feedback and rewards that result from the team achieving its goals
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