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BUS 343 Introduction to Marketing Midterm exam prep with possible questions and answer Simon Fraser University $13.49   Add to cart

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BUS 343 Introduction to Marketing Midterm exam prep with possible questions and answer Simon Fraser University

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  • BUS 343

BUS 343 Introduction to Marketing Midterm exam prep with possible questions and answer Simon Fraser University

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  • October 10, 2024
  • 16
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • BUS 343
  • BUS 343
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BUS 343 Introduction to Marketing
Midterm exam prep with possible
questions and answer Simon Fraser
University

,What is Marketing? - --- Creating value for customers

- Satisfying needs and wants

- Building strong customer relationships



Goals of Marketing - --- Attract new customers

-Keep and grow current customers



4 P's of Marketing - --Product, Price, Place, Promotion



The 5 Step Marketing Process - --Research, Design strategy, Implement, Monitor/Control,
Equity



Research - --The 5 Step Marketing Process: Understand the marketplace and customer needs
and wants



Design Strategy - --The 5 Step Marketing Process: Design a customer driven marketing strategy



Implement - --The 5 Step Marketing Process: Construct an integrated marketing program that
delivers superior value



Monitor/Control - --The 5 Step Marketing Process: Build profitable relationships and create
customer delight



Equity - --The 5 Step Marketing Process: Capture value from customers to create profits and
customer equity

, Consumers' Basic Needs - --Physical, Social, Individual



Physical - --Consumers' Basic Needs: Food, clothing, warmth, safety



Social - Basic Needs - --Consumers' Basic Needs: Belonging, affiliation



Individual - --Consumers' Basic Needs: Self-esteem, self-expression, knowledge



Strategic Planning - --the process of developing and maintaining a strategic fit between the
company's goals and capabilities and its changing marketing opportunities



Mission Statement - --a statement of the organization's purpose - what it wants to accomplish
in the larger environment



SWOT analysis - --strengths, weaknesses, opportunities, threats



Internal - Strengths - --SWOT analysis: internal capabilities that may help a company reach its
objectives



Internal - Weaknesses - --SWOT analysis: Internal limitations that may interfere with a
company's ability to achieve its objectives



External - Opportunities - --SWOT analysis: External factors that the company may be able to
exploit to its advantage

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